I find the nhs system so confusing so would appreciate any intel and advice on potential next steps. My son has been waiting over two years for orthodontics. We did pay for an initial consultation upfront to confirm he would qualify for nhs treatment under current rules and he does.
The issue is that the orthodontist keeps pushing back the latest expected start date. Initially it was Dec 24, then Feb 25, now Sept 25. I suspect they are just really busy and prioritising private patients instead (they are a business after all). Do we have any options on the nhs in this situation? If we moved the referral elsewhere do we have to start at the bottom of the waiting list again? Are orthodontists offering nhs treatments allowed to simply push back nhs patients again and again or can we complain to anyone?
I also wondered whether the system was so broken that it would be worth finding the money to go private instead. Given how reluctant they are to treat under nhs rules, do you get a much better service and outcomes if privately funded. Not just a quicker service but they do a better job. It is so much money but would definitely be worth it if outcome is improved.
Also worried that it will begin to hit exam period now as treatment likely two years...
Any experience from others would be great! Thanks