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Why tf do they make it to hard to tax a car?

44 replies

mildgreenfairyliquid · 09/03/2025 09:10

I'm not terribly organised. I realise that if you do the car tax as soon as the reminder arrives, this doesn't apply. I'm not after replies telling me to just be better organised (although obviously crack on if that's what gets you up in the morning).

But WHY will they not just let you pay the fucking tax? Why does the reminder letter RUN OUT? Why won't they accept the code on the vehicle owner slip, even if they say they will. Why won't they let you renew if the reminder letter has gone awol? Are there rogue vehicle-tax-payers out there trying to tax other people's cars for them, that the DVLA is having to crack down on? Or is it just to make life that bit more fucking difficult? (Or perhaps to increase the possibility people will need to pay fines...).

I'd love an explanation. That is all.

OP posts:
mildgreenfairyliquid · 09/03/2025 09:41

Triptraptrippytap · 09/03/2025 09:34

My son sent everything off to the DVLA to tax two vehicles in my name after my DH died. He paid £8 for a signed for delivery. The letter never arrived, which was down to Royal Mail.

However, the DVLA were completely hopeless in helping me when I called them. The first person I spoke to clearly didn’t listen, as she sent me an email telling me what to do, as if I was starting from scratch. The second person told me to take it up with Royal Mail.

The next person binned the call after I explained why I was ringing. I spoke to five different people at the DVLA and got five different responses.

In the end a woman told me to download and print specific forms for my situation, along with a covering letter. I did that, the forms were long and complicated, especially as I’m not currently at the top of my game. I struggled when they asked for chassis numbers. I eventually got it all done and sent the whole lot off, paying this time for guaranteed next day delivery.

When you consider that people are dying every day, you would expect the DVLA to have a better grip.

I'm so sorry @Triptraptrippytap . The very last thing you need after your DH died. Flowers

OP posts:
RatedDoingMagic · 09/03/2025 09:43

RedHillLady · 09/03/2025 09:22

Annual Direct debit.
Once you set it up you don't have to do anything as long as you have the car.

The thing that infuriates me is that if you have an eco-friendly car with zero tax you CAN'T set up an annual Direct Debit, you HAVE TO go through the same bureaucratic rigmarole every year on their horrible website in order to pay £0.00 and you get threatened with a £1000 fine if you fail to go onto the website and pay £0.00 by the deadline.

mildgreenfairyliquid · 09/03/2025 09:44

biscuitsandbooks · 09/03/2025 09:40

Presumably it's so people can't input the number plate wrong and accidentally drive around untaxed?

This doesn't cut it for me. Why does the 16 digit code go out of date? Why won't they accept reg put in twice, or with an additional check on car make/model, or whatever? We can be trusted to put in our credit card details, but not our reg?

OP posts:

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Squeakpopcorn · 09/03/2025 09:45

MamaInWales · 09/03/2025 09:19

I looked at the DD option but even that runs out and doesn’t renew! Still have to setup one each year from what I can gather!
I hear you OP, didn’t do mine straight away this month and had to tax the day after the reminder…lots of dvla tax checking cars in my area

Nope, it just keeps going.

wherearemypastnames · 09/03/2025 09:46

Well I never - how strange

devildeepbluesea · 09/03/2025 09:46

MamaInWales · 09/03/2025 09:19

I looked at the DD option but even that runs out and doesn’t renew! Still have to setup one each year from what I can gather!
I hear you OP, didn’t do mine straight away this month and had to tax the day after the reminder…lots of dvla tax checking cars in my area

I pay annually burly DD and never had to set it up more than once. It definitely goes out every August though

B1indEye · 09/03/2025 09:48

RatedDoingMagic · 09/03/2025 09:43

The thing that infuriates me is that if you have an eco-friendly car with zero tax you CAN'T set up an annual Direct Debit, you HAVE TO go through the same bureaucratic rigmarole every year on their horrible website in order to pay £0.00 and you get threatened with a £1000 fine if you fail to go onto the website and pay £0.00 by the deadline.

Isn't that changing this year? You won't have wasted time as you'll have some tax to pay

modgepodge · 09/03/2025 09:50

mildgreenfairyliquid · 09/03/2025 09:44

This doesn't cut it for me. Why does the 16 digit code go out of date? Why won't they accept reg put in twice, or with an additional check on car make/model, or whatever? We can be trusted to put in our credit card details, but not our reg?

I agree. Presumably insurance companies don’t worry about you typing the wrong post code in and accidentally not having home insurance, or indeed even the wrong registration for your car insurance.

For what it’s worth, I don’t think anyone has made it deliberately difficult. It’s a government run organisation and therefore a bit crap, see also HMRC and the NHS.

RedRiverShore5 · 09/03/2025 09:51

RatedDoingMagic · 09/03/2025 09:43

The thing that infuriates me is that if you have an eco-friendly car with zero tax you CAN'T set up an annual Direct Debit, you HAVE TO go through the same bureaucratic rigmarole every year on their horrible website in order to pay £0.00 and you get threatened with a £1000 fine if you fail to go onto the website and pay £0.00 by the deadline.

Yes I have one of those, a 2016 Fiesta, it is annoying but all change this year as I think there will be no zero tax cars from April and I will have to pay £20 I think. Though it is due July so I think I am going to be an absolute cheapskate and tax it this month to get a few free months. Martin Lewis is advising doing this for zero tax EVs

mildgreenfairyliquid · 09/03/2025 09:52

RatedDoingMagic · 09/03/2025 09:43

The thing that infuriates me is that if you have an eco-friendly car with zero tax you CAN'T set up an annual Direct Debit, you HAVE TO go through the same bureaucratic rigmarole every year on their horrible website in order to pay £0.00 and you get threatened with a £1000 fine if you fail to go onto the website and pay £0.00 by the deadline.

Haha, this is even better!

OP posts:
notnorman · 09/03/2025 09:53

Try having 20 vans and 5 cars to sodding organise. Fml

mildgreenfairyliquid · 09/03/2025 09:53

As the driver of an old banger, I'm quite envious of all these 0/£20 tax stories....

OP posts:
GellerYeller · 09/03/2025 10:00

Reugny · 09/03/2025 09:26

They have been doing that in my area for the last 10 years

There were always randomly a couple of cars with clamps on them before covid I haven't seen them since in the area.

I suspected at the time it was because there was a DVLA office a few miles away.

A friend got clamped, whilst her tax direct debit was in place(or so she thought), because they had cancelled it. The dealer hadn’t completed the change of owner on the log book correctly when she bought the car, so apparently they just cancelled the tax.

olderbutwiser · 09/03/2025 10:06

You think it's difficult to do it online? Oh you must be young.

Any other oldies who remember digging out their old tax disc, insurance documents, MOT and owernship paperwork and trotting up to the Post Office? You queued up, someone went through the documents as if they were auditioning for US Border Force while the queue behind you sighed and tutted, then you paid by cash or cheque (it was ages before they'd accept a credit/debit card). Got a new tax disc stamped and signed, took it back and put it on the windscreen.

I find the online direct debit system a joy to use 😁

user2848502016 · 09/03/2025 10:33

It is daft, surely these days you should be able to do it by putting in your reg number- why would you pay vehicle tax if it's not your own!
A few years ago the dealership made a mistake with the paperwork when I bought a car, which I didn't notice until it came to paying the tax - oh the palaver! I had to go and pay it in person at a DVLA office in the end luckily only 20 mins drive from my house

Balloonhearts · 09/03/2025 10:43

Because they don't want people putting it off and having untaxed cars driving around for days or weeks while the owner keeps forgetting.

So they make it as inconvenient as possible to forget so that people remember the stress the last time they forgot and do it this time. It works. It's such a pain in the arse that you only make that mistake once.

If it's something important you find a way to remember. Stick a post it on your phone when you get the letter, ask Alexa/Siri/other AI to remind you, set an alarm to go off every day until you do it.

WellsAndThistles · 09/03/2025 10:51

It is a 5 minute job from the luxury of your sofa as soon as the paperwork comes in. It couldn't really be any simpler!

It's an awful lot easier than it used to be when the only option was to pay at the post office and you had to show them your MOT certificate and insurance documents. Wee old spinster in our tiny village Post Office loved a good nosey at the insurance documents checking for speeding fines etc 😆.

LlynTegid · 09/03/2025 10:51

The DVLA I consider to be a failing organisation. I wonder if it is because of the location being national instead of some kind of regional organisation, or even just offices that divide up the work on some basis.

What the OP and others have mentioned is inconvenient and annoying, their lack of or slow action for those unfit to hold a licence probably leads to more deaths and injuries on the roads that would be the case with a well run DVLA.

GellerYeller · 09/03/2025 10:52

olderbutwiser · 09/03/2025 10:06

You think it's difficult to do it online? Oh you must be young.

Any other oldies who remember digging out their old tax disc, insurance documents, MOT and owernship paperwork and trotting up to the Post Office? You queued up, someone went through the documents as if they were auditioning for US Border Force while the queue behind you sighed and tutted, then you paid by cash or cheque (it was ages before they'd accept a credit/debit card). Got a new tax disc stamped and signed, took it back and put it on the windscreen.

I find the online direct debit system a joy to use 😁

And you had to tear off a load of perforations to fit it in your tax disc holder, with the attendant jeopardy of wondering if it you might rip the disc 😂

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