Fortnightly clean v deep clean less often? Cleaners have gone downhill

[Darksideofthemoonshine]

Have had the same cleaners for over two years but in the last 6 months or so the standard has dropped. They used to stay 1.5 hours but now seem to leave before 1 hour is up. It costs me the equivalent of around 45 pounds per clean (not in the UK).

The awkward part is one of them is very good but the other just obviously CBA and I think has taken advantage of us. They are always moaning about other clients being difficult. I notice she does things like uses cheap washing up liquid on the bathroom etc, which the other cleaner said to me she doesn't. I often end up cleaning after them if that makes sense.

Been wondering whether I would be better to pay for someone else to do a proper deep clean every 2-3 months or so and keep on top of the regular hoovering etc myself - anyone else do this?

Get another cleaner if one of them CBA. Make sure you get what you pay for.

@username299 I know I should, I just feel like this always happens with cleaners and it's a bit like better the devil you know type thing.

Absolutely do not accept that. You are paying a lot of money. Don't let people take advantage of you.

Yeah I had someone round to do some cleaning.

I said beforehand what we needed doing – the priority was the bathroom and the floors (bathroom, kitchen, living room, all same level). I asked her not to bother with stuff like cleaning the kitchen sides or wiping down cupboards as we didn’t need that – unless she was really looking for stuff to do at the end.

Anyway, she completely ignored me and spent 1 hour 45 mins cleaning bathroom and wiping cupboard fronts in the kitchen, then 15 minutes doing a really rubbish clean of the floors. The cupboards weren’t even that clean afterwards and she also asked me to boil the kettle and fill her mop bucket for her 😂

Anyway, if they’re not doing the job, find other cleaners or save your money and pay yourself to do it. (Sounds like they’re not saving you much work anyway.)

The deep idea is good, just make sure you specify exactly what a deep clean means to you. Had a company recently who I asked for a deep clean, they came and inspected, I said multiple times I wanted a deep clean. I would probably expect this to take 2 days or so. They had come and gone in less than 2hrs and was certainly not a deep clean. I suspect some companies hear 'deep clean' and think 'one off clean'.