Hi, I could really do with some advise.
So I have received two parking fines from a company at the same car park, both which I feel are unfair. The first time, I had a meeting at my daughters school, it said pay at the machines but there were no machines, I tried paying online but the website wouldn't work. When I got it to work after the meeting, I paid for the time I was at the carpark but obviously not for the time I was there as it was late. The second time, they had put up a notice by then about removing the machines and to pay online, I tried, the website wouldn't work and it let me submit a query on the website to show this. I appealed, they didn't denied the appeal.
So I started receiving letters from DCBLegal and from research online it said to ignore these so I did. But they are still sending letters and I am concerned as I don't want to go to court, a part of me just wishes I paid them even though I tried my best to pay for parking there and did when i could.
It's saying now that if I don't pay the £170 it is likely that a claim will be made against me.
Has anyone dealt with similar? Not sure where to go with it now but feeling concerned.