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HRMC is not showing NI contributions from more than 7 years ago

7 replies

Usedphone · 04/01/2025 08:17

Out of curiosity I discovered that I have 5 years of missing NI contributions. They did get deducted, but unfortunately I don't have a lot of evidence beyond 1 P60, final payslip, and random one from 2016.

I stopped working there almost 7 years ago so my former employer probably doesn't have anything.

My NI number is stated correctly but my payslips use a combo of my married name and my first name, so I think it's probably down to that. Say my official name is Mary Jane Smith-Jones and the name in my payslips is Jane Brown (my names are way more unique than that, but you get the gist).

Will I be able to recover those years?

TIA !

OP posts:
Kpo58 · 04/01/2025 08:20

It's still worth checking with your old employer. They may still have digital versions of your payslips.

verycloakanddaggers · 04/01/2025 08:27

Your name on the payslip shouldn't affect things as it is all linked through your NI number.

Speak to either government pensions advice or HMRC about how you proceed to correct the missing years.

Have you actually asked your old employer if they have records? They are required to keep everything for a considerable time.

Usedphone · 04/01/2025 08:27

Kpo58 · 04/01/2025 08:20

It's still worth checking with your old employer. They may still have digital versions of your payslips.

I've emailed them but I'm not necessarily very hopeful!

OP posts:
Usedphone · 04/01/2025 08:28

verycloakanddaggers · 04/01/2025 08:27

Your name on the payslip shouldn't affect things as it is all linked through your NI number.

Speak to either government pensions advice or HMRC about how you proceed to correct the missing years.

Have you actually asked your old employer if they have records? They are required to keep everything for a considerable time.

By law they're required to keep 6 years. I would need payslips from 12 years ago!

It's the same with bank statements.

OP posts:
Kpo58 · 05/01/2025 11:35

If your employer had an in-house payroll, then there is a much higher chance that they will be able to dredge up the details from many years ago. If it's an outsourced payroll provider, even last year's pay can be challenging to get.

kate592 · 05/01/2025 11:44

I use 2 different surnames and it hasn't been a problem so I don't expect it's that as it would go on your NI number. Phoning HMRC though is an absolute nightmare IME. I'd recommend using the chat option and put speak to advisor in until you get someone to chat to. Best to do it close to the time it opens which I think might be 10am - but might be wrong. If you just need a general answer as to why it might be I also find their advisors on their FB page really helpful.

Usedphone · 05/01/2025 13:07

Kpo58 · 05/01/2025 11:35

If your employer had an in-house payroll, then there is a much higher chance that they will be able to dredge up the details from many years ago. If it's an outsourced payroll provider, even last year's pay can be challenging to get.

It's a very well known .com (American) but at my time of employment there were at least 200 UK based employees

IME American companies tend to everything via the US which does complicate things.

OP posts:
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