Stephanie Slater
Held captive for eight days by one of the UK's most notorious kidnappers, Stephanie Slater faced a new trauma in the aftermath of her release. She would go on to have a huge impact on how victims of crime are treated.
In 1992, the 25-year-old was working at a Birmingham estate agents when she was abducted at knifepoint.
Her kidnapper, Michael Sams, had set a trap, posing as a potential house buyer.
Stephanie endured the horrific ordeal of being kept handcuffed, gagged and blindfolded in a coffin-like box, itself locked inside a wheelie bin in Sams' workshop in Newark-upon-Trent in Nottinghamshire.
Sams, from Sutton-on-Trent, was later found to have murdered 18-year-old Julie Dart from Leeds after using similar means to imprison her.
But remarkably, after eluding a police cordon to pick up a £175,000 ransom from her employers, Sams let Stephanie go.
During his trial, Stephanie described how she had talked to Sams to try to engage with him and increase her chances of survival.
Speaking in a later interview, Stephanie said: "Don't get me wrong, I was terrified every single time I spoke to him. I thought 'I hope I don't say the wrong thing and make him angry'."
Her evidence helped convict him of not only her kidnap, but also the murder of the Leeds teenager.
In 1995, Stephanie published her own account of the kidnapping - Beyond Fear: My Will to Survive.
At the time, she said: "I wrote the book for women who are in danger and I'm trying to speak out for women who are taken by maniacs like Sams.
"I wanted to speak out, a voice in the wilderness, because nothing seems to be done for women these days, nothing has been done since I was kidnapped."
So how did Stephanie end up working on behalf of women who have been through traumatic crimes and the sometimes harrowing police investigations?
Following her release, Sams took Stephanie home, dropping her two streets from her front door.
"He pulled up the car, he said 'I'm sorry about everything; you were the innocent victim'," she recalled, in a later interview.
"Then he said 'Don't look back at the car'. I fell out on to the pavement and the door shut behind me and he drove off at speed. When I opened my eyes, I was partially blind.
"The pressure of the blindfold for eight days and nights had damaged my eyes. All I could see were the swirling orange street lamps. And I could hardly walk."
Somehow, she staggered back to the home she shared with her parents and rang the bell.
"A guy opened the door and I didn't recognise him," she said. "I thought I had come to the wrong house. It turned out he was my mum and dad's family liaison officer.
"He had been there for eight days but had never seen a photograph of me, so he didn't recognise me. Over his shoulder, my dad appeared and screamed 'It's Stephanie. Stephanie's back' and he hauled me into the porch."
Seeing her father's reaction the officer then, shockingly, blocked her from hugging her parents, due to the risk of contaminating forensic evidence.
In a later interview she recalled: "He pushed me to the back of the room, sat me in a chair and said 'You stay there. Don't touch the arms of the chair. You sit there and don't do anything'.
"I was absolutely terrified. I was thinking 'Dear God, what is going on?'
"The reality of it is, you are back from a terrible ordeal and you see your mum or dad and you want to hold them or hug them.
"To a police officer, you are a walking crime scene - I had fibres and things all stuck to me and whatever else.
"But I should never have been denied just a hold of a hand to know that I was home."
Best friend Stacey Kettner said Stephanie confided in her about what happened next.
"The room was cleared and a police surgeon, or whoever they called, made her get undressed in her own living room on this big sheet of brown paper," Stacey said.
"I remember that the door from their living room had frosted glass, so she could see there were people on the other side of that door, so she felt exposed.
"She had long hair and it was matted.
"[The police] had a kind of tick sheet and the doctor was going 'Right, take some blood'.
"There was no empathy, it was kind of 'Right, next thing' - they pulled some hair out without saying that it was what going to happen.
"They took her hand and cut her nails - nothing was explained to her, there was no gentleness."
On top of this, a deal struck between the police and media not to publish details of the kidnap meant Stephanie was put in front of a press conference less than 12 hours after being released and before she had been officially interviewed by officers.
While Stephanie mostly co-operated with police, giving dozens of statements, she refused one suggestion - to re-enact her kidnapping to see if it would jog her memory of events.
Stacey said the psychological strain of Stephanie's ordeal, and a wish to protect her mother, led to her initially not telling police she had been raped by Sams.
Through all of this she did not have any counselling, leaving her and her family to deal with the aftermath alone.
She fled to the Isle of Wight, and for a while a "broken" Stephanie struggled with building a new life.
However, being introduced to a police officer unexpectedly led to a new role.
Stacey recalled: "He was like 'Oh gosh it would have been so interesting during training to talk to someone, or hear about this from someone who has experienced this'.
"He asked if she would be interested in talking to some police trainees and she said 'That's fine'.
"It all started from there."
Within months she had started doing presentations and seminars about the treatment of victims of crime.
"The police loved her," said Stacey. "People who have gone through situations like that, they so rarely come back alive.
"It gave her a sense of purpose, it was a tonic for her."
Stephanie described it as "the counselling I never had".