I sell on Etsy (eBay, Amazon, Debenhams, my own website) I design my own jewellery lines some made inhouse, others with a production partner. I've changed my username to post this as I've been helped through some hellish personal stuff over the years and found my feet, it’s not relevant to my business and I don't want associated with my business IYSWIM.
I'm run a micro business, now a ltd company, too. I've spent a lot of time researching appointed people over the last few months. Beyond cost I had a major personal issue with switching off NI.
For lower risk products, there are services that come in at a more accessible price point. As a seller you need to do more of the legwork and create more documentation for approval but many do provide templates to aid this. For some products there don't need to be safety warnings. There are bits in the legislation that say if its not practical to put all the info on products it can be attached to packaging - so I've created sticker sheets for my jewellery boxes and outer packaging. Created user instructions, brief cleaning guides, for my jewellery via google translate for the official EU languages that print at 8point on a single A4 double sided sheet to accompany EU/ NI sales. I've made what I consider to be reasonable efforts.
I've gone with a company called eucompliance partner for $250/year. They're a newish company but checking the owners on linkedin, they do appear to have a compliance background. I have procrastinated over which way to leap for months. I decided that I'm not going to be of interest to EU officials and I've made reasonable efforts to meet the legislation, have a paper trail, a reasonable number of product based in house created risk assessments etc.
I originally did a bulk update to my listings to add the line product available to the EU prior to December 2024 but don't think this is a long term strategy. My main business focus is eBay and I’ve been reassured by eBays stance that they wont be banning sellers without warning but I also think having an appointed person works as a medium/ long term business strategy.
I started researching the four named companies within the ebay seller centre GPSR page. My category is precious metal and gemstone jewellery so low risk products, a catalogue of around 800 items:
- Webinterpret (currently eBay only)
- Cert-Rep
- Obelis
- Eucerep
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Webinterpret I filled in an online form to book a call, I promptly received an email to confirm someone would be in touch, followed by a confirm your subscription to our emails email – a week has passed no contact
Cert Rep had simple pricing on their website so I didn’t make contact 1190Euro/ year for under 5000 items
Obelis came back promptly to an enquiry their fees are 95 Euro/ month plus 750 Euro deposit (refundable over time) plus a one off fee of 1730 Euro/ ten products which includes some testing (if they deem it necessary) – I don’t think any is necessary making them very pricey for my items
Eucerep I filled in an online form and received email confirmation someone would be in touch soon – I’ve not heard anything.
On another thread, since doing my research, Eucerep came in at I believe around £400 for another low risk seller with only a small number of product groups.
In parallel I contacted the top few companies who came up in a google search:
EUcompliancepartner.com who have a $250/ year flat rate
ia-group.ltd who have a £420/ year charge for low risk products
certification-experts.com who I filled in forms for but haven’t given me any pricing yet
take-e-way.de who I filled in forms for but again no response yet
VATai.com who are offering a deal of 100Euro/ for eBay sellers and say they’ve done some work with eBay Japan and appear to have reasonable reviews for some of their other services. You need to go on live chat to get this deal as the advertised price is 400Euro.
If I was just eBay, I'd have gone with VATai at the equivalent of £6.40/ month, for peace of mind to not have anything restricted and keep trading to NI and EU. As I'm multichannel I’ve gone with EUcompliancepartner.
Since adding their details to Etsy, I covered the annual cost in sales generated to EU already.
I'm not happy about having to pay out but I feel morally more comfortable not switching off part of our nation and consider it a lesser of evils to avoid contracting my business.
As an aside, when EPR Germany came in, I contemplated switching off Germany but the 39 Euro/ year for Lizenzero reporting brings in a good few thousand a year - growing at a faster rate than my domestic sales year on year. Also sales had a significant jump more than pre EPR due to so many people turning off.