All facilities closed at Center Parcs - anyone had this?

[PuddingOwl]

Currently at Center Parcs Longleat Forest on a Fri-Mon break. We've been told to stay in our lodges due to the storm and all the facilities are shut.

Obviously we are very gutted as this wasn't a cheap break, we hadn't booked any outdoor activities because we didn't want to gamble on the weather but we mainly wanted to use the pool and cycle around which we now can't. Having checked the t&Cs I can see they don't offer refunds unless the village itself is shut which technically it isn't, but if everything in it is shut would that qualify?

Currently just sat in our lodge bored and disappointed !!

Has anyone experienced anything like this with Cp Before?

Bit of am expensive family fun. The prices are extortionate never mind no facilities. I'd be furious.

@PuddingOwl - haven’t you received this?

Well nobody can predict the precise weather a few months in advance.
As for the price, people pay it so to them it must be worth it.

And I think it's been established since my first post that they are refunding.

I hope everyone can stay inside, and stay safe. I'm in my house in Northumberland and the wind gusts and torrential rain are scary. I've looked it up and the wind speed is 28 mph, but the gusts are 64 mph. I do feel for the horses left out in this weather, the wind terrifies them.

weather.metoffice.gov.uk/maps-and-charts/wind-gusts-map#?model=ukmo-ukv&layer=wind-gust-and-direction&bbox=[[54.718275018302315,-3.8726806640625004],[55.95535088453654,0.6399536132812501&search=GEOLOC&slatlong=55.341115183393434%2C-1.6155646570938518 UK wind gust map - Met Office]]

I think I would’ve been concerned staying there, with the trees possibly falling on the lodges.

Chippenham train station also has had the roof either blown off or damaged, so my friend said. More trees have blown over this afternoon locally, it's carnage in some places and Longleat FOREST has a lot of bloody big trees!

I'd be furious.

Who with?

Furious? At the wind? 🤨

And it’s not extortionate at all. I mean, stay in a treehouse, eat out for breakfast, lunch and dinner and do dozens of activities each day then, yes, fair enough, it can be. But we’ve just had a week for six of us for less than £100 pp, including meals.

You’re wrong. On both counts.

That’s very good of them. It’s not their fault. I’ve been on skiing holidays as a kid where we couldn’t ski due to storms, and the hotel had no power for two days. Couldn’t be helped.

Those of you at CP with school-age kids...have you broken up already? Just seems really early!

Obviously people take their kids out of school to go. It's pretty much booked out all year round. It's not just pre and post school aged kids thar attend during term time.

OP that's really annoying. Hope you were stocked up on the wine and treats

Fingers crossed they do something similar at Woburn. Appreciate it’s not their fault but it’s still frustrating as most people travel to Center Parcs for their outdoor facilities and at this time of year, their Winter Wonderland, only to miss it all.

Ah OP I feel for you. We went to a Spanish eurocamp in October - right where all the rain and flooding was! We couldn't do anything, it was awful, the worst holidays we've ever had. We didn't even think about asking for a refund though because what can be done? Weather is an act of god basically. You might have to go home early or do what you can to make the best of it.

Sounds like you’ve paid a lot less than we did for a 2 bedroom lodge! It does depend on when you visit and also how far in advance you book.

An act of nature will always trump the "legally have to..." requirement. They aren't "legally required to provide the service paid for" if that said "service" is impacted by an act of nature. I wouldn't be surprised if there isn't something in the small print that states they're aren't liable in such a situation. Many insurance companies won't pay out for damages incurred by an act of nature.

Where do you think Longleat is? It's certainly not in the Red Zone.

Yeah cos it’s all in a big magic dome.

We tend to go around the first week of December (no school aged DC), book at least a year in advance using their repeat guest offer and keep an eye out for price drops because you can claim back the difference if you’ve booked using their repeat guest offer. We take some shopping with us and nip into Sainsbury’s before we check in. You do have to be organised about it, but it makes a huge difference. We definitely couldn’t afford to go outside of term time.

We were at Centre Parcs Windfell a few years ago when there was a crazy snow storm, all outside activities were shutdown and restaurants were closed as staff couldn't get into the parc, we never got any refunds but as a group we just had a great time in the lodge.

Thank you everyone for the comments. Center Parcs confirmed yesterday via the lodge TVs that full refunds will be issued so that's good news.

Yesterday we stayed as I was worried about the journey home but we are going to head back today. We did have Longleat tickets for tomorrow but the damage there looks pretty bad. Just hope everyone and the animals are OK!

@MoonlightMedicine lots talking about it on Woburn cp group Facebook.

I think it's fairly common with the pool and people paying so much so ignoring rules.

No one thinks anyone is in control of the weather? I think you're missing the point of the thread

My sister’s at Woburn and they’ve all come down with a vomiting bug. Not the lovely holiday they hoped for. Apparently it’s rife there at the moment.