We claimed UC as we were migrated from tax credits (we only got CTC as DH earned too much for WTC).
The migration coincidentally occurred when DH was made redundant.
DH has been employed for a month. He had an interview with his work coach in the first week, which he cancelled due to being at work. This was fine.
His employment started in the middle of our assessment period, so the payment reflected that and clearly states the wages reported from his employer.
He has now been given another mandatory work commitment interview next week. He put a message on the journal saying that as already reported he is working and cannot attend.
I've just seen a message for him on the journal. It states that he still needs to attend. That he will have to go to these interviews until the HMRC confirm that he has been paid. Even then he will still need to attend until he has had his first wage!!!
The thing is he has ALREADY been paid; he gets wages, so is paid weekly, furthermore, they HAVE proof of his wages as they paid us less this month due to the wages reported by his employer!
They've said he needs to attend the phone appointment on Tuesday. He drives for a living! Can he realistically be expected to answer a call, whilst driving a bus load of children or pensioners?
Should he take the day off and lose his job? Is that what they expect?
He works 40+ hours a week Mon-Fri (5/6am - 6-7pm although it changes daily as it's ad hoc, he's had to work through the night on a couple of occasions and occasionally weekends), so there is no ability to make an appointment in advance.
I really don't know what to say to them. I've told him, but he's working and not replied, and I know he won't sign into his account at lunch time.