Working in housekeeping in a 5* hotel

[flowersintheatticus]

This is purely theoretical, I've fallen down a rabbit hole of a man on youtube who visits 5* hotels in London. They all look immaculate (as you would expect) and lots of extras. He always comments that cleanliness is impeccable on fixtures and fittings. It made me wonder are cleaners/housekeeping are paid better, or given special training?

Deep cleaning is more frequent. There are proper checks. Also maintenance is really on the ball, seperate team to do the windows. Quite often there’s a linen porter, they bring trolley to door with fresh everything and whizz dirty stuff away. I’ve done housekeeping and in most places you get 30 minutes to clean but in a 5 star there was a bigger team that each had their own job so your time was spent cleaning and you got 45 minutes per room. I worked in a 4 star and you fetched everything yourself. No trolley as no lift so you spent first ten minutes of your time running around fetching supplies which were often on different floors. Five minutes to strip room, five minutes to make bed which leaves ten to give the bathroom a clean, dust all the surfaces and hoover. I was really thorough but I’d often find manky bits that other cleaners missed. I didn’t last long I was utterly exhausted at end of six hour shift.

I'm sure I've seen a tv show on one of those Lifestyle or Ch5 programmes where they follow the housekeepers at the Plaza in NYC. It was one of those fly on the wall type documentry shows and I'm sure its all hammed up for the cameras but its intresting to watch all the back of house staff do the detail jobs.