I had a letter recently from Phoenix Life, saying they sent me a letter to the address they had on their system but it was returned undelivered, so they were trying to find out where I now live. (By writing to the address I've lived at for over 30 years.)
Anyway, it turned out that they have taken over from Abbey Life. I had a policy with them which they said was ended (surrendered, maybe?) in 2001 and they have "found" money in their suspense account, some of which is mine.
I have to complete a form, and they will pay me the money - which takes about three months.
As they have had this money of mine for 23 years, should they be expected to pay interest on it, having deprived me of it for so long?
If so, how do I request this, and at what rate should it be?