Really anxious about returning to work next week. I have been off a year with my baby. This all stems from a previous bad experience at my work place.
I was thrown in the deep end right away. There are 2 days in the week where the operation is light and I am required to work alone. I am fine with this however when issues would arise (error messages on the system) i'd try to resolve them and after trying a few times I would ring my team leader and she wouldn't answer.
I would then get a call back hours later when it's already too late and delays have been caused. I would then be asked the following day "what happened yesterday? Why was there a delay?"
During my training i'd ask questions like "what if this happens, how do you get by it? Just so I know for when i'm alone. I don't want to be stuck" the answer was always "if that happens then we will show you what to do". However this was never the case and I was made to feel I am disturbing my TL.
Throughout the next few months I learnt by myself through making mistakes, some big and some small and eventually put together a big booklet of screenshots/processes/tips. I have unfortunately lost this since going on maternity leave
Of course I remember the process still but system wise a lot has changed apparently. I was also told yesterday by my TL "i'm sure you will be fine, surely you don't need to be retrained, you've only been off a year not a decade" I am dreading going back now. It was extremely stressful last time and losing my notes doesn't help.
Not sure what i'm after really, advice or experience? I love my job but the lack of support and training is awful