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Weirdest supermarket substitutions

68 replies

Bloom15 · 24/10/2024 16:44

I am getting an Asda order delivered later today and they advised me of the subs. All fine apart from they have subbed my mulled wine for 24 reduced salt OXO stock cubes. I don't think it will taste quite as nice!

Anyone else has weird subs?!

OP posts:
Iclyn · 24/10/2024 22:15

On an Asda delivery one of the fruits I'd ordered was Satsumas . They subbed my pears for satsumas . Another item was out of stock and guess the sub ? Yes Satsumas .

BlueGlassOfDoom · 24/10/2024 22:17

Another ASDA one - water melon instead of rhubarb.

That would have been a very soggy (albeit pink) crumble!

Isanyonereallyanonymous · 24/10/2024 22:20

Ok, I’ve never done online food shopping so please forgive my ignorance!
If the substitution is bonkers and you don’t want it, do they take it back and refund you or are you stuck with it?
And is it people making these ridiculous substitutions?! Or a computer said no type thing?

shellyleppard · 24/10/2024 22:22

@LeavesOnTrees how many did they charge you for though???? Just a four pack??

AdviceNeeded2024 · 24/10/2024 22:25

OurLadySaphire · 24/10/2024 20:01

My husband works as a supermarket delivery driver and was working Christmas Eve. I also popped into the supermarket on Christmas Eve to see piles and piles of bags of carrots. Taller than me.

his deliveries that day all had carrots as ‘unavailable’ and subbed with swede. I was tempted to go deliver all the carrots myself, and I will never trust a supermarket delivery for Christmas.

Not on Xmas eve but I once ordered 4 x swedes from Tesco and I was sent 4 x 1kg bags of carrots instead…. I kept one and returned the others, a few too many to get through!!

mildlysweaty · 24/10/2024 22:26

Aposterhasnoname · 24/10/2024 21:11

Last Christmas we had ordered a selection of party food. I can’t remember the exact items ordered, but I remember the substitutions alright. It went something like this:

mini quiches- substitute tempura prawns
duck rolls-substitute tempura prawns
mini filled yorkshire puds- substitute tempura prawns
pizza bites-substitute tempura prawns

and so on for about ten different items until…

tempura prawns- not available, no substitute.

😂😂

AdviceNeeded2024 · 24/10/2024 22:27

Isanyonereallyanonymous · 24/10/2024 22:20

Ok, I’ve never done online food shopping so please forgive my ignorance!
If the substitution is bonkers and you don’t want it, do they take it back and refund you or are you stuck with it?
And is it people making these ridiculous substitutions?! Or a computer said no type thing?

Yes you can return it, they scan it and then you get a refund.

I asked someone once who was a picker and they told me the electronic device they use makes the subs suggestions and only a supervisor can override it, and sometimes a supervisor wasn’t available so they just had to go with what the device put as a sub.

Isanyonereallyanonymous · 24/10/2024 22:42

AdviceNeeded2024 · 24/10/2024 22:27

Yes you can return it, they scan it and then you get a refund.

I asked someone once who was a picker and they told me the electronic device they use makes the subs suggestions and only a supervisor can override it, and sometimes a supervisor wasn’t available so they just had to go with what the device put as a sub.

Thankyou :)

Jackdog39 · 24/10/2024 22:43

Absolutely years ago when Terry Wogan was on the radio and online shopping was in its infancy a listener had ordered a kettle online but it was out of stock so it was replaced with a toaster. I found it ridiculous yet funny but sort of logical.
That was the future right there in plain sight. Not so funny now.

Bestyearever2024 · 24/10/2024 22:45

Omg. This thread is THE best 👌 👍 😍

BFhelp2024 · 24/10/2024 22:46

Waitrose subbed half bottle of white wine for six full sized bottles of Prosecco. I assumed it was the last day of whomever packed the order and they just thought ‘sod it!’

wobblyweasel · 24/10/2024 22:50

I think the weirdest one I had was a couple of christmases ago. I'd ordered a humorous Christmas card, and was sent a tin of Campbells soup as a substitute!

AdviceNeeded2024 · 24/10/2024 22:51

BFhelp2024 · 24/10/2024 22:46

Waitrose subbed half bottle of white wine for six full sized bottles of Prosecco. I assumed it was the last day of whomever packed the order and they just thought ‘sod it!’

Did you accept?! 🤪

I’ve never bought online at Waitrose - do you have to pay the difference if it’s more expensive or do they just give it you?

changedusernameforthis1 · 24/10/2024 22:56

I once had a pack of sanitary towels replaced with a pack of dish cloths.
One december I ordered a large roast chicken to keep for Christmas day and they sent two microwavable chicken dinners instead 😂

LeavesOnTrees · 24/10/2024 23:06

shellyleppard · 24/10/2024 22:22

@LeavesOnTrees how many did they charge you for though???? Just a four pack??

Yes i checked 😀
I definitely won the battery lottery, it saw me through all my DC early years toys.

BFhelp2024 · 24/10/2024 23:23

AdviceNeeded2024 · 24/10/2024 22:51

Did you accept?! 🤪

I’ve never bought online at Waitrose - do you have to pay the difference if it’s more expensive or do they just give it you?

We just had to pay the price of the small bottle of wine, it was crazy!

Bloom15 · 25/10/2024 08:59

Lucy25 · 24/10/2024 21:40

@Bloom15 such a good thread, all the responses, so funny.

It's crazy that there have been so many awful subs!

OP posts:
Lucy25 · 25/10/2024 17:21

Bloom15 · 25/10/2024 08:59

It's crazy that there have been so many awful subs!

The pigs in blankets sub😂 Brilliant thread, thank you.

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