Discovered fraudulent transactions on my bank ac - but not from card fraud

[DazedAndConfused2024]

I’m very concerned: I’ve discovered several transactions from one of my bank acs, totalling just under £850, all to an electrical wholesale website.

I did spot the first transaction and assumed my card must have been cloned and put it down to bad luck. The card was frozen and I recd a new card.
However, several months later I have more transactions made to the same website which makes me think my bank account details must be saved on their website (not the card as the card has changed since the first transaction).

feeling very worried now and not quite sure what to think.

Get straight onto your bank fraud department to investigate

Also contact the electrical site to see whats been going on

Phone your bank now and report the fraud.

You can't take money with someone's bank account details.

What I think might have happened is someone set up a Continuous Payment Authority on your previous card. It's a type of payment where the company charging you can approach your bank and get it moved to your new card.

Contact your bank and ask them to stop the payment. They might try and say they can't stop it without the electrical companies permission but they are wrong, they 100% can stop it especially if you point out its fraud.

Ouch - hope you have now phoned the bank