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outlook/hotmail- hacker help

4 replies

Dipsydoodlenoodle · 14/08/2024 09:49

My outlook/hotmail account is being targeted by hackers - every day I have to change my password.

I was reading about it yesterday and wondered if anyone else had done the same...it was suggested to add an alias to my account and only use that to sign in. Has anyone done this and has it solved the problem? Does that mean the 'hackers' won't be able to keep trying the email address they have got and eventually 'leave me alone'?

Thanks

OP posts:
larkstar · 14/08/2024 13:19

What do you mean exactly when you say "targeted by hackers"? You are receiving junk or spam email? Is that all? Everyone gets that.

Why are you changing your password? Who is telling you to change it and how - via email? If hackers acquired it and changed it you wouldn't be able to log in and change it back would you?

Why haven't you set up 2 factor authentications using your phone?

Have you put your mail address into
https://haveibeenpwned.com/

You email address, like many of us have found, might well appear in a database of hacked information taken from any number of websites and other sources but do you have different passwords for each site? If you are using the same password on more than one site there's no other word for it - you're an idiot.

Use a free password manager

https://bitwarden.com/

It will generate long random strings of number, digits and symbols and save all your passwords - you can use the app on windows, IOS, Android devices.

Do you regularly scan, clear/sweep your devices for malware and clean your caches out?

Use

https://www.ccleaner.com/ccleaner/download

or

https://www.safer-networking.org/free-download/

on your windows devices.

I have a Bitdefender and NordVPN subscriptions and use them across all my devices - phones, tablets, laptops

Have I Been Pwned: Check if your email has been compromised in a data breach

Have I Been Pwned allows you to search across multiple data breaches to see if your email address or phone number has been compromised.

https://haveibeenpwned.com

Pilateshappy · 14/08/2024 13:21

Hi! My hotmail account had the same problem. I would look and there would be about 20+ log in attempts each day from around the world. It really stressed my out. Adding an alias has completely stopped this so would absolutely recommend!!

DavidBeckhamsrightfoot · 14/08/2024 13:24

This happened to me
You need to get Microsoft authenticator.

macaronip1e · 14/08/2024 13:25

DavidBeckhamsrightfoot · 14/08/2024 13:24

This happened to me
You need to get Microsoft authenticator.

As above. I had the same issue and using the Authenticator app has stopped it

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