I wasn’t sure where to put this. we just want some advice please
My daughter rents a nice town centre flat with her boyfriend and 5 month old baby. It’s on the third floor but has a lift
The trouble is the lift has been out of order for nearly two months. She’s done everything she can re letting the management company know, estate agent etc, and she keeps getting messages to say it will be fixed on certain days, and then that day passes.
Im a bit worried about her. Her boyfriend works 6 days a week, and my daughter’s very isolated. Going out involves three trips up and down the stairs (once with pram chassis, once with the top bit, and once with the baby) so she only does it about once a week. She bought a baby carrier thing, but he absolutely hates it.
Do you have any rights when you rent a property with a lift? People keep saying to her she should ask for compensation but we’ve no idea if it’s a thing. Also if there WAS compensation, would it just go to her landlady (the flats belong to individuals)? It would be brilliant if they’d give her enough to buy a decent lightweight pushchair that she could bump up and down the stairs. They don’t have any spare money - their rent is extortionate.
They rented a property in the town centre thinking she’d be able to wander round the shops, baby groups, the library, and parks, but she’s more like a prisoner at the moment