What shall we do.... Mum has OPCD went for her annual review and they wanted her to have scans etc and she went for the results she was told she had lung cancer and she had to go back after 2 weeks for them to discuss options....When she went back to see another consultant he told her she didn't have cancer and to come back as normal after a year for her yearly check up ....for those 2 week she was heartbroken planning her funeral planning things etc ....Now she is so relieved she doesn't have cancer but we feel the heartbreak she suffered lessons need to be learnt so where do I start with the complaint on her behalf...and what would you say ?