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Something really mad has happened to my bank account and I don't get it. Or maybe I'm losing my marbles and that seriously frightens me.

81 replies

MadamClench · 09/05/2024 18:19

In the last month someone, who is not me, has opened an ISA in my name and transferred my own money from my savings account into the ISA (within the same Bank). So I have an ISA. Except I had already set up an ISA with a completely different provider.
Then - all of my direct debits were cancelled - cue lots of emails informing of this (including insurances, TV Licensing, utilities etc. Not cancelled by me.

I feel like I'm going mad. Bank treated it as 'impersonator fraud' and conducted an investigation. No other attempts have been made to take money from my bank accounts or savings!
I'm still having trouble reinstating the direct debits and explaining for the umpteenth time to people that I didn't cancel anything and nor did I set up an ISA with my bank because if I had I'd have been breaching the HMRC rules about maximum yearly savings. I've had umpteen calls with the bank and they stress that my accounts are absolutely safe now and they've cancelled the ISA, moved the money back into my usual savings account.

I keep thinking I've had some kind of black out or something. I sometimes lose focus and can't remember where I've put something or whatever. But for this thing I'd have had to have gone online, browsed the banks ISA rates and deals, chosen the ISA, applied and then instigated the transfer of funds. I HAVE ABSOLUTELY NO MEMORY OF THAT although I absolutely DID research ISA's on MSE AND applied for the one I chose via there with a different unrelated provider and that one went through fine.

Have anyone heard of something similar as a type of fraud, and if so, what on earth is in it for the fraudster???? Or should I go and see my GP.

OP posts:
Delia123 · 09/05/2024 21:24

beetforever · 09/05/2024 18:35

and on the other thread worried that HMRC investigating fraud

Twice you said you were going to bow out. Why are you still here? Leave the poor woman alone she's obviously been scammed in some way or got herself into a pickle due to not fully understanding financial rules.

PadstowGirl · 09/05/2024 21:40

Ok, I'm a similar age to you OP (thinking about retirement) and I definitely find it hard to focus at times and keep all the balls in the air. A few months ago I had a dream where I bought a desk and a few days later it bloody well arrived. I'd only gone and bought it in my sleep. Now I have to leave my phone in another room.
How are you functioning at work? You mention working in the NHS? Are you ok in a clinical role?

YorkNew · 09/05/2024 21:49

I think the OP is retired.

Interested in this thread?

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OlderGlaswegianLivingInDevon · 09/05/2024 23:19

I think @beetforever is very astute.

I also think that @MadamClench finding it was indeed her that purchased the ISA took this ' discovery ' very very calmly indeed

' It was me. On April 8th. I applied for it. I will let the bank know now so they can stop the investigation if they wish.

considering initially the OP had said

' for this thing I'd have had to have gone online, browsed the banks ISA rates and deals, chosen the ISA, applied and then instigated the transfer of funds. I HAVE ABSOLUTELY NO MEMORY OF THAT although I absolutely DID research ISA's on MSE AND applied for the one I chose via there with a different unrelated provider and that one went through fine. '

with so much use of Capital letters !

beetforever · 10/05/2024 07:58

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

relishtherelish · 15/05/2024 09:20

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This has been deleted by MNHQ for breaking our Talk Guidelines. Previously banned poster.

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