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Dental fees & NHS entitlement

54 replies

Garlicked · 27/04/2024 20:20

My teeth are utterly fucked and I need jaw surgery, which can't be done until the teeth are fixed. I'm a State pensioner, so have very little money but I get PIP and, because of that, pension credit. This entitles me to NHS treatment. As we all know, however, dentists aren't doing NHS work.

My question is whether private dentists can claim back the portion of the fees which the NHS would cover? So, if I need something they charge at £500 and the NHS would pay £150, should they be able to charge me £350 and get the difference back?

I haven't been able to find out whether the NHS has a list of approved dentists but won't pay others? If I ask at a dental practice, they look as if I've asked for their firstborn in a tasty stew 🤨 and tell me to go to the Dental Access Centre - which isn't accepting new patients.

There are only a few practices here and I don't want to scare them all off, so am hoping somebody knows for sure! If there's some form I need or a particular wording, I could approach with more confidence. Or am I stuck with Poverty Teeth until they all fall out?

OP posts:
Garlicked · 27/04/2024 21:38

FiveTreeHill · 27/04/2024 21:29

There will still be NHS dentists, just not taking on patients.

Yes, that's the case. We have a Dental Access Centre and it's good. They closed their lists during the pandemic and have not re-opened them. They told me that if I'm in pain, I can sit in reception all day to see if I'll be triaged. No promises. I'm not in pain because I've been 'managing' this for years. I've seen maxillofacial at the hospital, they showed me the cyst on an x-ray (it's huge) and told me to see a dentist for initial treatment and a referral back to them.

@FeatheryStroker £3,800?!!
[Sigh]

I'm going to try and get some clarity from the helpline next week, will report back 😓

OP posts:
Noyoky · 27/04/2024 21:40

Basically whatever the answer is ,the NHS dental services just don’t exist unless you are very lucky to still have a dentist that works for NHS ! Remember this when voting for the next PM !
I have 2 friends who have had major brutal surgery for oral cancer . Both had not had access to a dentist for years and they are now suffering in a way that was unimaginable 10 years ago …absolutely sickening! Both non smokers not that should be relevant but basically adds to how vulnerable people are now!! Dentists don’t just look at teeth,they look at your mouth,tongue etc !!

craxy · 27/04/2024 21:43

@FiveTreeHill

There are still plenty of NHS dentists, but they aren't often taking on new patients
Then there AREN'T plenty at all are there.
Just saying there are plenty is pointless if people can't access them.
It's like telling someone in Gaza that there is plenty of food. You just can't have any.

Interested in this thread?

Then you might like threads about these subjects:

Whatelsecouldibecalled · 27/04/2024 21:44

Three months ago I had two broken molars. One on each side at the bottom. The one on the left had shattered into four pieces down to the root. The one on the right had split into two pieces down to the root. The roots of both had grown into my jaw bone. Extremely painful. I couldn't eat. I went to my registered dentist. He said they needed to be extracted and done under sedation as would be nasty extraction. On the NHS as I am entitled to it was an 8 month wait list. Minimum. Or I could pay private and he would do it in two days. Fucker. He asked me what I wanted to do I said you've not left me with much choice have you? £380 later I had the work done. Took a credit card out to pay for it!

misssunshine4040 · 27/04/2024 21:48

Noyoky · 27/04/2024 21:40

Basically whatever the answer is ,the NHS dental services just don’t exist unless you are very lucky to still have a dentist that works for NHS ! Remember this when voting for the next PM !
I have 2 friends who have had major brutal surgery for oral cancer . Both had not had access to a dentist for years and they are now suffering in a way that was unimaginable 10 years ago …absolutely sickening! Both non smokers not that should be relevant but basically adds to how vulnerable people are now!! Dentists don’t just look at teeth,they look at your mouth,tongue etc !!

It's absolutely horrendous isn't it?
I don't understand how the government can justify the lack of accessible dental care.

How many oral cancers are being missed because of this? Good oral health is vital for overall wellbeing, surely this is costing the NHS more? Having to treat the issues that could have been prevented?

ArseInTheCoOpWindow · 27/04/2024 21:48

FeatheryStroker · 27/04/2024 21:11

Last Easter I had tooth pain. I tried to get an appointment with my nhs dentist,M there were no appointments. The pain got worse. I tried for a week and a half to get an emergency appointment at my nhs practice. I couldn't. Eventually they told me that it was because there were no dentists.

In the meantime I phoned every single NHS dentist within a two hour drive, starting with the ones that said that they were taking on new patients trying to get an emergency appointment. I was not successful.

I went to A&E because the pain was increasing. They told me to go to my dentist.

I phoned 101 and was triaged. They said they would call me back, they didn't.

The next day I did that again. They have me the address of a hospital in Sheffield, over an hour away, where I could go for a 'sit and wait' emergency service. I went, I waited six hours. I saw the dentist, she told me I needed a root canal with a week of antibiotics first.

However, this emergency service didn't do root canals.

I was very grateful for the antibiotics prescription as it made the pain so much better so quickly.

However, I was pretty much back to square one although not in pain and at least I knew what I needed.

Then, the tooth began to crumble.

I went to see a private dentist. The tooth couldn't be saved so I had to have it extracted.

Then I had an impact (£3,800).

I live in Sheffield.

The dental hospital is struggling to cope with the huge amount of people turning up!

pambeesleyhalpert · 27/04/2024 21:52

Who's doing the jaw surgery? Ive worked at a lot of dental hospitals and usually it's an internal referral to the dental department for any dental work you need doing prior to surgery.

Sooooootired01 · 27/04/2024 21:53

It's awful. We're having to pay privately for our 3 yo.

Xenia · 27/04/2024 21:57

Depends where you live. We have an NHS dentist (outer London). One of my adult children found one very close to home very recently and was able to register. I do wonder if a lot of dentists want to be in outer London I suppose because their university friends are in London and lots of families live out here. May be we are just very lucky. Despite that I encourage all my adult children to make sure they have their check up regularly otherwise they are allowed to be removed from NHS lists. NHS dentistry is not geographic like a GP so if you move you keep the same dentist. I wonder if someone who doesn't live in an area can register with a dentist in a completely different area like near me if they are prepared to travel?

FeatheryStroker · 27/04/2024 22:02

*I live in Sheffield.

The dental hospital is struggling to cope with the huge amount of people turning up!*

I can imagine because if I lived in Sheffield and I knew it was there I would have gone much sooner.

Before all of this, I thought I had a dentist. I certainly thought I would have been able to go to the dentist in an emergency. I thought my children had dentists.

Garlicked · 27/04/2024 22:03

misssunshine4040 · 27/04/2024 21:48

It's absolutely horrendous isn't it?
I don't understand how the government can justify the lack of accessible dental care.

How many oral cancers are being missed because of this? Good oral health is vital for overall wellbeing, surely this is costing the NHS more? Having to treat the issues that could have been prevented?

Yes - and there are strong links between poor oral health and heart disease, stroke, and dementia. Unclear whether there's a causative link, except in rare cases where bacteria have migrated from the gums to the bloodstream, but every health authority has documented the correlations. People with genetically poor dentition (yours truly) have an increased risk of heart & brain disease.

dental exam - woman

Poor oral health may contribute to declines in brain health

Research Highlights: Adults who are genetically prone to poor oral health may be more likely to show signs of declining brain health than those with healthy teeth and gums. Early treatment of poor oral health may lead to significant brain health ...

https://newsroom.heart.org/news/poor-oral-health-may-contribute-to-declines-in-brain-health

OP posts:
FiveTreeHill · 27/04/2024 22:19

pambeesleyhalpert · 27/04/2024 21:52

Who's doing the jaw surgery? Ive worked at a lot of dental hospitals and usually it's an internal referral to the dental department for any dental work you need doing prior to surgery.

What dental department is that? How many hospitals do you know that have a dental department?

FiveTreeHill · 27/04/2024 22:23

craxy · 27/04/2024 21:43

@FiveTreeHill

There are still plenty of NHS dentists, but they aren't often taking on new patients
Then there AREN'T plenty at all are there.
Just saying there are plenty is pointless if people can't access them.
It's like telling someone in Gaza that there is plenty of food. You just can't have any.

Well no. Because plenty of people do still have access to NHS care. Comparing it to Gaza and food is a bit distasteful

It is a terrible situation that's only going to get worse, but its not true there are no NHS dentists, and even in some of the worst areas in the UK there have been NHS dentists taking on patients.

This is a situation that has been going on for years and years and years

RaininSummer · 27/04/2024 22:26

So how can you get one of these mythical nhs dentists miles away when the nhs list thing only lets you name two areas? I asked them if they could just put me down for anywhere in a 2 hour drive but the wouldn't do that so 7 years later i am still waiting.

FiveTreeHill · 27/04/2024 22:28

RaininSummer · 27/04/2024 22:26

So how can you get one of these mythical nhs dentists miles away when the nhs list thing only lets you name two areas? I asked them if they could just put me down for anywhere in a 2 hour drive but the wouldn't do that so 7 years later i am still waiting.

You call the practice. The NHS list is a load of crap

RaininSummer · 27/04/2024 22:48

Thanks. Sounds obvious but I always thought you. couldn't get a dentist like that as they would just refer you to the list.

Babyroobs · 27/04/2024 23:45

Garlicked · 27/04/2024 20:45

Oh, that's interesting. Thank you! So it looks as though, if I can pay, I can claim back part of the cost?

I need to double-check this ... and save faster.

The HC1 form is for NHS costs not private. It is an alternative way of getting free NHS optical and dental care if you are on a low income but don't qualify by being on Uc or pension credit.

LittleBrenda · 28/04/2024 07:05

Well no. Because plenty of people do still have access to NHS care.

I used to think that too until my nhs dentist sent everyone who was registered with them a letter saying that they were no longer offering an nhs service and we could either reregister as private patients or we could 'find another dentist'.

Of course, there was no nhs dentists accepting patient anywhere at all.

I'd just skipped merrily along thinking we had a dentist.

Sunnnybunny72 · 28/04/2024 07:34

As a family of four we are all lucky to be hanging onto our local NHS dentist.
Last time I was in there, there was a sign on the wall saying one missed appointment and you are off the books.
We have never turned up so early for dental appointments since in our lives.

mitogoshi · 28/04/2024 08:16

You need to go on a waiting list or go to your nearest dental hospital that runs a public clinic. Alternatively you call 111 at 8am sharp and say you need to urgently see a dentist, really play it up, and they ca. get an emergency appointment, now if you do this on a Saturday or even a Friday you might get sent to the dental access centre in my personal experience who were really good here.

I did subsequently get an nhs dentist btw, took 5 months on the waiting list

mitogoshi · 28/04/2024 08:24

@Sunnnybunny72

I had to wait 3 years in total to get an nhs dentist, they closed the list during COVID when I moved here, then a 5 month wait when it reopened (they posted on the local facebook page the list had reopened). There's another dentist 20 mins away taking on patients too so it is possible if you hit the phones and call around

BathshebaEverdene1 · 28/04/2024 08:36

Bumblebeeinatree · 27/04/2024 20:26

Everyone is entitled to NHS dentistry, assuming you pay your taxes, although you still pay the NHS fees, or are you saying you should get NHS completely free? I think it's NHS or Private, if you can't get NHS you pay the full whack.

See its ill informed ideas like that that irritate me.

When I signed up for my NHS dentist I wasn't asked to provide proof of what taxes I pay was I? People do spout such utter nonsense.

I am very lucky as I have a good nhs dentist only 280 miles from my home.

ilovebagpuss · 28/04/2024 08:51

I have an NHS dentist but for a wisdom tooth extraction he could not do I have had to go private.
There is a massive waiting list at the hospital like 18 months.
I think we should all start typing up invoices for our private dental work and send them to your MP.
If this is the way it is going then at least take a small % off our NI payments and tell everyone they need private dentist plan.
The private dentist I have gone to has a fair plan about £12 per month for basic visits and routine work.

Ginmonkeyagain · 28/04/2024 08:57

As far as I understand it now there is technically no such thing as "NHS dentists" but NHS treatments and dentists decide whether to offer them or not.

My dentist offers NHS treatments and I pay NHS fees for check ups. But have gone private for most other stuff with them - mainly cos they was not offered on the NHS ( hygienist appointments, an implant, adult orthodontics).

FiveTreeHill · 28/04/2024 17:29

mitogoshi · 28/04/2024 08:16

You need to go on a waiting list or go to your nearest dental hospital that runs a public clinic. Alternatively you call 111 at 8am sharp and say you need to urgently see a dentist, really play it up, and they ca. get an emergency appointment, now if you do this on a Saturday or even a Friday you might get sent to the dental access centre in my personal experience who were really good here.

I did subsequently get an nhs dentist btw, took 5 months on the waiting list

Op doesn't need an emergency appointment though. She needs restorative treatment which isn't available at an emergency appointment

She's not in pain, and she will get any extractions she needs with her jaw cyst surgery (although I'm suprised that any maxfacs surgeon is sending her back to a non existent dentist for all restorative work and asking for a rereferal before treating a massive cyst in her jaw) . An emergency appointment will do nothing and will prevent someone in actual pain getting treatment. Completely immoral.