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Universal Credit. What this message means?

10 replies

Carrotcake93 · 15/04/2024 11:44

Sorry in advance for the silly question, but I really don't understand if this means I've been overpaid or underpaid. I'd appreciate your help!

Universal Credit. What this message means?
OP posts:
InTheShallowTheShalalalalalalalow · 15/04/2024 11:47

It sounds like you've been overpaid.

Either your job has paid you twice in a month, or UC have issued two payments in a month (probably the first one).

Either way it's an overpayment that they will recoup.

Babyroobs · 15/04/2024 11:48

Sounds like you had two lots of wages reported in your assessment period and they are going to reassign one to the correct assessment period. this happened to a lot of people as feb was a short month. You were likely underpaid last month as more earnings would have reduced your Uc too much.

FriendlyNeighbourhoodAccountant · 15/04/2024 11:48

It sounds like you've been overpaid.

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Elephantswillnever · 15/04/2024 11:50

How often are you paid normally? I’ve been paid early before due to holidays which meant that I was paid twice in one assessment period. So got no UC one month but lots the next but missed out on the “work allowance” portion. They shifted one wage to the next month and evened things out and I got the work allowance amount in UC so I was underpaid.

Singleandproud · 15/04/2024 11:50

You have been overpaid, however next month (if you are paid monthly) you won't get paid a salary in the assessment window so will get more.

This happened to me in December due to movement of payday due to bank holidays, I received £0 instead of my normal £110 and then the following month I received £800 - I double checked with them this was correct and they confirmed I would not have to pay it back.
Also because they thought I hadn't been paid they scheduled a work coach interview over the phone where I just confirmed my details and told them that no, I was still in work and nothing had changed.

Babyroobs · 15/04/2024 11:51

Did you have a very low UC payment last month as two lots of earnings had been included when calculating your Uc payment? if so you have been underpaid Uc and will receive that when it has been sorted.

FriendlyNeighbourhoodAccountant · 15/04/2024 13:05

Babyroobs · 15/04/2024 11:48

Sounds like you had two lots of wages reported in your assessment period and they are going to reassign one to the correct assessment period. this happened to a lot of people as feb was a short month. You were likely underpaid last month as more earnings would have reduced your Uc too much.

Edited

I've never seen UC reassign a set of wages to the next assessment period without the claimant having asked for this. How would UC know it was incorrect? OP could have started a new job with a different pay date, received a separately paid bonus etc.

ChardonnaysBeastlyCat · 15/04/2024 13:20

The way it’s written it could be either one.

It’s not clear whether they mean paid by UC or paid by your employer.

Babyroobs · 15/04/2024 13:45

FriendlyNeighbourhoodAccountant · 15/04/2024 13:05

I've never seen UC reassign a set of wages to the next assessment period without the claimant having asked for this. How would UC know it was incorrect? OP could have started a new job with a different pay date, received a separately paid bonus etc.

Yes that's true claimants do normally ask for it to be re-assigned. It seems to have happened to a lot of people with feb being a short month. It would be very unusual for Uc to pay twice though, I've never come across that ! Maybe if op is new to UC they may be being proactive in letting her know, if they can see that two lots of earnings of exactly the same amount have been taken into account, indicating that it is the regular monthly earnings amount.

WelfareRights · 15/04/2024 17:03

@FriendlyNeighbourhoodAccountant

This process was automated by DWP a while back. It came after a court case found it was unfair that some people missed out on their work allowance as a result of having an assessment period with no pay. So if DWP identified you are monthly paid (it doesn't apply to people paid 4-weekly or more frequently) and you suddenly get two lots of pay within one assessment period, they will automatically assign one lot of pay to the next assessment period.

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