I've looked at my policy document and it doesn't specify. The non-emergency contact number is not available on weekends.
Does anyone know whether a grandparent dying is considered sufficient reason to cancel a holiday?
Yesterday, a close (very close to me)family member died. I'm due to go on holiday a week today and that means I'll likely miss the funeral, which I'm not prepared to do. I've already checked and the holiday cannot be moved. Does anyone know if a grandparent comes under a reason to cancel for insurance purposes?
I'm cancelling anyway, but I just want to know if it's worth the hassle of phoning the insurance company and making a claim.