My son, 17, passed his driving test. He has been a named driver on our car on a provisional license.
Just called the insurer for a quote to change this now he's passed, and they say he can't be added as a named, passed driver (he's been removed from tye policy as a provisional driver). Nor can he be added when he turns 18 in two weeks.
When asked why ,(friends' children are on their parents' insurance) they just said a version of computer says no.
It seems our only option is to cancel our policy, which only started in Jan, and start a fresh with a different company, and possibly face a cancellation charge and hassle. We don't really want to cancel as we have another child insured as a learner driver on our car too and it's just inconvenient.
Has anyone else encountered this? The company is Hastings. It seems odd other big insurers can simply add drivers/update the policy, but we can't add him at all.