I currently live in a housing association flat, Love it here but it has a set of stairs which are slowly killing me, If I ever get anything delivered it takes me ages to get it up the stairs, If I can at all. Same for online grocery shopping, I have to take it up one bag at a time etc, I'm disabled with two chronic illnesses and also an auto immune disease. One of my disabilities include mobility issues and a lot of pain so I decided I would like to move into a ground floor flat.
I joined the local housing website which means I can bid on properties but they have classed me as 'Preference need' so I contacted them to let them know I was disabled and they told me to contact the independent living service to come out and assess me, Once that is done they would update my account so I could then bid on adapted properties.
Contacted them today and the lady I spoke to said I would get no priority as I have access to a kitchen and a bathroom. She didn't seem to know what I was talking about but insisted she was right and it would take years for me to move as they wouldn't give me priority, This is the same place that fit a wet room in the flat I am in now six years ago due to my disability!
Do disabled people no longer get any priority for housing or do I call back and speak to someone else?