I started going to a new hairdresser after I moved that was recommended by lots of neigbours. As background I have very stubborn greys however old place managed fine ( too far to travel though now). I’ve had same girl do my hair for 7 months and I’m that time she’s either taken 2 hours to do my roots and they haven’t covered and they’ve had to do a complimentary colour x 2. She also cut my hair for the first time and that looks pretty shit too! I don’t have time or money for this kind of service however her manager seems to know what she’s doing so want to switch over … thinking it might be a bit awkward or rude but I’ve given her a chance! More than one! What would you do?