They ask for leave?
Teen employee seems surprised leave was denied. Parents apparently booked their holiday for half term and both teen and parents just expected us to say yes. Teen is now saying but Parents have already booked it! As if that's a reason we have to allow it!
Do parents not realise their teens job has the same leave expectations as their own job? It needs approval, notice and can be denied due to business need (ie half term being the busier) or too many people being off already.