i work in DVLA call centre. a call came thru and i had to take the reg number of the customers car. 2 of the letters were W and Y phonetically thats Whisky and Yanky but me being a complete idiot shouted down the phone is that W for WANKY
my supervisor was crying laughing as i tried to put it right!!!! he made a complaint thinking i was calling him a Wanker!!!!
you dont half hear sum stupid things on the phone tho!!!
once sumone was saying Q for cucumber lol
and N for nasal Hair!!!!