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Original poster

Cleaner over Christmas and New Year

20 replies

Almahart · 18/12/2023 20:48

It's been years since I've had a cleaner so I'm not sure what I should do here. My cleaner is absolutely brilliant and I really want her to be happy. She comes on a Monday, obviously I paid her for next Monday which is Christmas day. I have just realised that the following Monday is New Years Day which is a bank holiday. What do I do? Pay her for that day too? I assume she won't be working, though I have just asked, which was probably a bit of a crass thing to do.

What is the correct thing to do here?

OP posts:
spilltheteapot · 18/12/2023 20:50

Do you pay her on bank holiday Mondays usually?
I just pay my cleaner by the hour whenever she works, same with my dog walker. I don’t pay in advance.

Original poster
Almahart · 18/12/2023 20:57

She's only been with me for about eight weeks, so it hadn't occurred to me, but you are right, it is going to be every bank holiday. Tricky

OP posts:
LittleMrsPretty · 18/12/2023 20:58

Miss xmas and then could she come on Tuesday instead?

Original poster
Almahart · 18/12/2023 21:00

Yes was wondering about that, I think she's pretty booked up but that would be a good solution if poss

OP posts:
Bigbouncingbaby · 18/12/2023 21:00

I used to be a cleaner I would move my days if they fell on a bank holiday . I wouldn’t expect to be paid

topcat2014 · 18/12/2023 21:01

MN gets funny with cleaners. Just pay when they work like any other self employed person.

Or ask for a clean on another day

PickledPurplePickle · 18/12/2023 21:04

I'm not paying my cleaner next week, she's self employed, so I only pay her when she is here - apart from last week, I was sick and cancelled at the last minute, so paid her as it was my fault and short notice

Cynderella · 18/12/2023 21:05

My cleaner, by arrangement doesn't come during the school hols. I pay when they clean - if they cancel or if it's school hols, I don't pay. I've not cancelled, but if I did, I would try to arrange a different day.

Last week, I paid them double - normal amount by ban transfer and same again in cash for Christmas.

DGPP · 18/12/2023 21:06

I only pay my cleaner when she comes, if it was a bank holiday I’d expect her to squeeze me in later in the week.
I do also pay her if we’re on holiday but I don’t pay her when she’s on holiday

Daffyyellow · 18/12/2023 21:07

Mine visits on a Tuesday, she has rearranged for the 27th. She is self employed, I pay her for the hours worked.

theduchessofspork · 18/12/2023 21:08

I’d pay her if you can

But I would certainly ask if she can fit in a NY week clean on another day

wutheringkites · 18/12/2023 21:09

I don't pay my cleaner for bank holidays or her own holidays but I do pay her if we are away. If she's not working on our normal day, I ask for another day.

wutheringkites · 18/12/2023 21:10

theduchessofspork · 18/12/2023 21:08

I’d pay her if you can

But I would certainly ask if she can fit in a NY week clean on another day

But why? I'm self employed and I don't get paid for bank holidays.

ItsAllGoingToBeFine · 18/12/2023 21:15

I don't pay when she's on holiday, I do pay for things like her being off sick, and I'm paying her for the missed Xmas / new year clean because it's Xmas.

Being self-employed is really shitty, no job security, and if you don't get paid when you are off sick then you struggle to get better etc.

wideawakeinthemiddleofthenightagain · 18/12/2023 21:27

Mine usually comes on a Monday. If she doesn't come, I don't pay her - as I don't pay any other service provider who opts to not provide their service. I do, though, try and accommodate her request to change the hours to a different day.

Fynoderee · 18/12/2023 22:05

My clients only pay if I go. Cleans that fall on a bank holiday are either missed that week or moved to another day of space available.

I have never had any client in 10 yrs offer to pay me when I’m sick/when they’re sick/when either party is on holiday. I don’t understand the thought process behind this.

ChocolateTVandbaby · 18/12/2023 22:15

We only pay our cleaner on a clean by cleaning basis. She cleans and then she gets paid per clean. It's not a weekly or monthly amount so it has not occurred to me to pay her when she doesn't clean

Cynderella · 18/12/2023 22:54

I do some tutoring, and I get paid by the session, although I do reserve the right to charge for cancellations without notice. If a client has been reliable, I waive the charge for illness. If I teach on a Monday in Mar - May, and it's a holiday, I offer to do the session anyway, or rearrange. Other times in the year, I only work school terms. I am offering a service, so if clients don't get the service, I don't expect them to pay. However, if I turn up or am about to, and I'm cancelled,I feel entitled to charge. If I'm given notice, I suck it up. I think in the same way about paying my cleaner.

determinedtomakethiswork · 19/12/2023 00:49

After eight weeks, I wouldn't pay her. I would ask her to fit it in on another day and if she couldn't do it, then she could just come the next Monday. However, I would say to her that this is going to happen for every bank holiday.

Iizzyb · 19/12/2023 06:47

Mine will come another day instead but i give her extra cash at Christmas x

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