DS has been doing swimming lessons for 2 years. In that time he has earned a 10m badge, although he is capable of much more than this - I think he must have missed the lesson where others in his class gained their 25m.
I have raised this with his class teacher and the person who runs the swim school - more than once - who have assured me that everyone would be earning more badges ‘soon’. I actually paid the cost of a badge upfront months ago when the swim school owner sent an email to everyone, and 8 months later, still nothing. It’s galling when you see kids in other classes picking up badges and certificates on a frequent basis!
Recently the owner sent an email asking everyone’s opinions on a price rise, due to the cost of pool hire going up. I responded saying that we didn’t plan to continue after this term because DS will be starting swimming at his school, plus he’s got another new commitment. I expressed my disappointment in the lack of badges and said that if he isn’t making progress, why hasn’t this been mentioned to me, and pointed out we’ve already paid for a badge.
I’ve had no response to this. Swim teacher made vague noises about making sure everyone got put in for their badges before Christmas, and swim school owner said she would email me back when she’d read it, and now I’ve just had a generic email with a new pricing structure asking people to let her know if they don’t want to continue. I’m really annoyed now, she’s just completely ignored my points (she has a habit of ignoring communications) and I’m not sure whether to respond telling her how I feel, or to just leave it. What would you do?