Every 'go to website' link sends you to a ticket booker, or their umbrella owners, along with 'if you have specific issue relating to this venue, please contact them directly'.
Yes, I do. But how?
I want to know why it was okay that only 2 out of the 8 possible exits from the front of the building were operational last night as we left.
The others weren't closed, they weren't able to be opened.
I know this because I stood, at the interval, outside an all-access WC by 4/8 of these closed doors, and watched a 'security' bloke try and open them for a woman who wanted to go out, maybe for a smoke, or some air. 3 out of 4 of that set of doors opened 3-4" inches, with his force. The 4th he managed to open.
I walked over and said that maybe he needed to report this; he looked away, said 'the door, it is open' or some such (I don't think he understood me), and that was that.
45 mins later, at the end, 1500 people were herded, a 10-15 minute operation, through a C19/early C20 foyer, out of 2/8 doors, the others not operational.
Luckily we were middle aged, calm and well-entertained, thus not lairy.
But imagine if they'd have had to evacuate in a fire situation?
This is entirely why carnage happens.
But try and email the venue direct to suggest they need to employ 'security' staff who can a) speak English, and b) understand the risk they put 1500 people under last night? And c) not had a fortnight's training.
Nah.