Not sure why it speaks volumes tbh, about the top. I spotted it because it was in quote marks and I was skim reading the article around the Disable Your Ad Blocker pop up the Mail sticks in front of anything I read on there.
They ask for anyone who knows the audience member to contact them at the end of the article. I assumed the BBC will not (rightly) release the names of audience members and maybe the man has already told Mail journalists to do one? I expect a lot of people don’t want to engage with the Mail, for lots of reasons.