What do you think here?

[SunsetsInVenice]

Would you say these are all reasonable tasks or comments in relation to an agency worker?
Having to stack dishwasher, then hand-wash and dry about 40 other items as well as sweep the floor several times throughout the day. Other workers complained that some things were not put away properly by her afterwards although admit very little instructions were given as to what they would like her to do.
Child was screaming at end of the day and worker had child on it's lap. Child was thrashing out and trying to leave the room everytime a parent arrived. Main colleague said 'Worker, can you please give Holly a cuddle ' when she had another kid on her lap who was also upset. Worker seemed annoyed and embarrassed to be asked as was in front of me also (the manager). I've had a complaint in about all the above. This is nursery setting.
Worker is qualified and good with the kids, not had any issues before now.

Is the worker the only one having to do all the dishes and sweeping?
Maybe they are getting fed up if being the dogsbody and feeling like the other colleagues are putting all the work on her?
Why couldn’t the other colleague cuddly Holly if worker was already dealing with an upset child?
How would worker know where to put things if she is being given no direction?
Sounds like agency worker is getting fed up, are the colleagues cliquish?

Sounds pretty shit got the agency staff member. If she’s not being given the right info regarding tasks then not sure how’s she’s meant to complete them? And if she had an upset child on her lap what is meant to do? Put her down?

We do often ask agency to take over the cleaning and tidying while the other workers do paperwork or are with the children.
Other colleagues was dealing with child/parent handovers at the time when the child was screaming.
The team are close and I guess it could be seen as cliques. I appreciate it's tough to come in alone and not really belonging.
I did tell the colleagues that they needed to be more direct and say 'Stack the dishwasher. Then hand-wash what's in the sink and dry. Then put everything away in these places. Basic step by step. Even if seems obvious to them.

Well the child was thrashing around and so she had let go of her for a while. Then another child started crying so was attending to him which is when the 'Can you please cuddle Holly' comment came in. I can see it might have felt a bit like a telling off and embarrassing perhaps as being told how to do her job or perhaps she felt it suggested that she wasn't doing enough. It gets stressful. It's the line of work unfortunately.

Rewrite your post from agency worker perspective.

I've had a complaint in about all the above.

who made the complaint?
the main staff or agency? And what was their complaint?

Sounds like you are giving her the crap jobs and your workers are ganging up on her.

If I was the agency staff member I’d ask not to be placed at your nursery again.