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GP has coded my surgery / procedure incorrectly

11 replies

GPqn23 · 19/09/2023 13:58

I can see from the NHS app that my GP surgery has coded my recent surgery incorrectly. The procedure sounds similar to what I had done, and to be fair I can understand how the mistake was made by a GP, but it isn’t at all what I had done.

How long is acceptable to wait for it to be corrected once the practice has been made aware?

OP posts:
Saschka · 19/09/2023 14:01

A week or so - the reception staff will obviously have some stuff on their to-do list, but longer than that and I think it has dropped off (or never made it on there in the first place).

PinkDaffodil2 · 19/09/2023 14:01

I’d give it a couple of weeks - it might be sent straight to the relevant GP to update next time they’re in or it might be dealt with by whoever is in that day, or raised at a weekly meeting etc.
Is it definitely a GP that added the code? Ours are mostly done by admin staff if it’s based on hospital letters.

GPqn23 · 19/09/2023 14:05

Ah ok I won’t stress then! Yes, it is the GPs who code at this practice.

The one thing that is concerning me is I will need a sick note extension at some stage. I’m worried the GP may look at the incorrect procedure and wonder why I would need an extension, as it’s not half as significant a procedure as what I had done. Is this a valid worry?

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HairyKitty · 19/09/2023 14:12

Yes you need your records to be correct as we have no idea why having them correct could be important in the future

GPqn23 · 19/09/2023 15:16

Yes, that is my concern about the sick note.

OP posts:
CakeIsNotAvailable · 19/09/2023 15:18

If your GP feels unable to issue a sick note without speaking to you, they would normally contact you to discuss your request, rather than just rejecting it.

That said, normally the hospital should issue a sick note for the duration of your illness. If you've had an operation which is likely to require, say, 8 weeks off, then your surgeon or their junior doctor should issue a sick note for the whole 8 weeks. Are you being seen in outpatients clinic soon? If so I'd suggest you ask them for your sick note extension.

SM4713 · 19/09/2023 15:27

My GP corrected it there and then when I was having a consultation.

My records showed I chewed 1.6kg of chewing tabacco a day! I've never tried it in my life, but that seems an excessive amount to me. I finally worked out it was the date that I stopped smoking regular cigarette's in Jan 2016!

I hope you get it sorted.

GPqn23 · 19/09/2023 15:41

CakeIsNotAvailable · 19/09/2023 15:18

If your GP feels unable to issue a sick note without speaking to you, they would normally contact you to discuss your request, rather than just rejecting it.

That said, normally the hospital should issue a sick note for the duration of your illness. If you've had an operation which is likely to require, say, 8 weeks off, then your surgeon or their junior doctor should issue a sick note for the whole 8 weeks. Are you being seen in outpatients clinic soon? If so I'd suggest you ask them for your sick note extension.

Hmm, I didn't know that. The hospital said that they only offer an 'X week sick note as standard' and that I should get an extension from my GP as I would need longer. I did ask for a longer note at the time but I was just told that X weeks is 'what they do here.'

My outpatient appointment isn't for another couple of months unfortunately, due to waiting lists/strikes.

OP posts:
CakeIsNotAvailable · 19/09/2023 15:48

Then the hospital is in breach of their contract. If I were your GP I'd report them.

FixTheBone · 19/09/2023 15:55

GPqn23 · 19/09/2023 15:41

Hmm, I didn't know that. The hospital said that they only offer an 'X week sick note as standard' and that I should get an extension from my GP as I would need longer. I did ask for a longer note at the time but I was just told that X weeks is 'what they do here.'

My outpatient appointment isn't for another couple of months unfortunately, due to waiting lists/strikes.

This winds me up, and I'm a surgeon.

If I'm doing an operation, I think it's pretty reasonable to expect me to know how long its likely to take before you can work, and perfectly reasonable to expect that a GP may not know depending on the procedure.

What is completely unreasonable is having a policy to issue a 2 week sick note as standard, knowing that will require both am extension, and either a appointment or task time from an already busy GP, who it will take 4 times as long to do the task as theyll have to look up all the records, which, may not have even arrived from the hospital.

GPqn23 · 19/09/2023 18:35

Wow, I had no idea. The sick note wasn’t signed by the surgeon but someone on the ward, I’m not sure if a nurse or a doctor.

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