I have a question to do with a phonecall I will be having today.
Bit of background- my dd13 is currently under the care of camhs and having cbt with a clinical psychologist to help with anxiety, school refusal and potential ASD. for the past few years I have been trying to get support put in place with her middle school but without a diagnosis yet it seems impossible. As my dd masks well in school the school just see her not coming in but think she's fine when she is. She is extremely shy and complies at school as she doesn't want to draw attention herself and I think is often forgotten about. Last week she started at a new upper school. In June I set up a meeting with her new Head of year and pastoral lead to try and get support in place and for them to have an understanding of dd before she started at the school. The meeting was completely pointless and obvious they had very limited understanding of children with emotional difficulties. On Thursday last week I set up another meeting with deputy head and senco - again completely pointless, didn't listen to a word I said and ignored my follow up email.
On Thursday aswel my dd refused school again. I rang her psychologist after the meeting because I was so frustrated with how the meeting went and I want my dd in school and want to help her. We still couldn't calm dd down and she had the day off and Friday. Yesterday again dd refused school so I contacted senco. I was told this was an exam school and low attendance wouldn't be tolerated. At no point did I shout or aggressive ect but she definitely knew I was angry/frustrated. She was asking me questions that if she had listened to me in our previous meeting she would have known. She also told me there can't have been much of an issue at previous school as there was no file!! In the end we agreed for her to contact dds psychologist to get a better understanding how to help dd. I asked for her to cc me into email. She did this and psychologist replied straight away with a time for phonecall and also said she had emailed last week the first day dd had refused school but didn't get a reply. About an hour later I had an email from psychologist asking me to delete email she sent to senco and a recall message from the email. I was at work so couldn't answer my phone but had multiple missed calls from her. In the end she contacted my husband to try and talk to me but when told I was at work she said she would call me today. She is obviously worried I have seen the message she recalled.
At no point has the psychologist expressed any concern over my care for dd or co operation with therapy. I do absolutely everything I can to help her and get her to school while also caring for my son and trying to keep my job.
What I think has happened is the senco has sent a message and taken me out off cc - said something about me or asked for opinion about me - the psychologist has replied all by mistake and now doesn't want me to see the email chain. There would have been reason for psychologist to double message which is why I think there's an extra email from senco.
My question is can I make her tell me what was in the message? When she rings I will ask if there is any concern regarding me or dd and what the message was about. I feel like surely if I was a problem she would have said before now and if its my dd then I have a right to know? I feel like a lot of trust has been broken now and how much do you think I should push it?