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Advice please - I've been scammed

5 replies

Imverygullible · 10/07/2023 17:55

Firstly, I know I've been stupid and gullible but I need advice on any action I now need to take.

I got a fake (but convincing) notification from facebook last night telling me my business page had been unpublished and I then followed a link where I had to upload a picture of my passport and change my password. My facebook then got hacked. Facebook notified me I'd been hacked and I got my account restored and changed passwords etc.

However the scammers now have a photo of my passport - the photo page with passport number etc. What should I do next? Do I go to the police in case someone steals my identity? Or contact my bank? What is the best course of action please - I don't know what I need to do and googling hasn't thrown up any practical advice. I don't want to waste police time but feel like I should report it to someone. Thanks for any advice and please don't tell me I've been gullible because I know I have!

OP posts:
Flickersy · 10/07/2023 17:59

Cancel your passport (report it as stolen) and get a new one, in the meantime report it to ActionFraud.

Flickersy · 10/07/2023 18:00

And change and strengthen all your passwords on everything. Add two-factor authentication. Email, banking, subscription services, shopping sites, social media - everything.

Imverygullible · 10/07/2023 18:08

Thanks @Flickersy - super helpful!

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pollypocket88 · 24/10/2023 18:54

Hello, the same has happened to me 😢 just wondering if all has been ok and what action you took?? Thanks!

Sueskatflap · 08/05/2024 11:42

please don't label yourself as stupid....scammers have got sophisticated and have lots of practice at fooling people ..you get caught up in the moment. Try to stop and have a minute to yourself to think about what is happening before acting. Easier said than done at the time I know. Normal decent people act in good faith so stop blaming yourself sort it out as best you can....yes it's a lot of hassle and move on. Good luck!

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