Because, to quote the legend that is Billie Piper, "we want to".
He's my child, I didn't say he was 'a' child.
DH has spent (he tells me, anyway) hours and hours online with Vodaphone. If you don't refresh the page you start afresh...it's, apparently, so so painful. I recall it being painful for the last one we did.
I think we have to be Vodafone because of where we are (and the whole house is Vodafone and we're all Apple'd up).
Back Market sounds like a good place to begin - I'll start there.
I am 100% new to this - I'm like one of those old ladies whose husband put petrol in their car so when he died she didn't know what to do. In other news, I do every other single thing in the house - all the admin for the house, the children (of which there are so many) and cars and dog. I have a full-time job which I wish was just 9 - 5, Mon - Fri (self-employed) so am not an idiot, it's just this one job I've literally fully delegated to himself and today he's had a full on tantrum with it so now it's a job I've got to do.
I'm so shit with phones, when I went into a shop to get a new case as mine is fucked, the man asked me what I had and I had literally no idea. It's an iPhone, but I couldn't (at the time, anyway, I know now because he told me) tell you what number.
You would think it is an easy endeavour, but apparently not. Unless DH is over-egging the pudding which is entirely possible.
Thanks for the reccies all, this is completely new territory for me!
I might see if they'll gold-plate it for him, just to piss everyone off a little further...