please help with urgent travel TO UK

[buswheels]

Hi team, I know I can google this but can't afford for it to go wrong, I am under lots of stress and would really appreciate advice from someone who has done this before.
It looks likely that we will need to travel urgently in the next few days, my kids passport is at the printing stage in the UK (it is being sent to a UK address after because when we sent it in we didn't know we might need it urgently and my husband was travelling with the intention of bringing it back) so my question is emergency travel documents any advice please? Is it simple? does it work? do we pick it up at the embassy where we are travelling from (NZ)
should it arrive in the UK does anyone have any advice on a courier we can use for overnight delivery to NZ please?
my Mum lives near Cambridge and would be able to drop it off to a local courier.
many thanks

I don't think you can travel without a passport and you can only have one passport at a time. As far as I know, getting a duplicate is only in circumstances of its lost or stolen and there's a process to go through. You're not going to be able to report it lost or stolen if it's not been sent out yet. So I'm thinking courier it to you once it arrives at the UK address is going to be your only option. This is years ago so I can't comment more recently but I used a company called Transglobal Express to send things quickly when other courier's couldn't. I think they're sort of like a broker and I'm not sure who my parcels were collected by, it was either DHL or UPS. I booked online then they came to my home with a 2-3hr time slot and stuck their own label on so it was a very easy process. Unlike other couriers who wanted me to print a label myself and take to a drop off point or wait in all day for collection. They weren't the cheapest but I'm guessing that isn't your main concern.

Have I understood correctly that you are brits currently in New Zealand and you need urgently to return to the UK but you don't have passports? If so, call the British high commission asap and ask about getting an emergency travel document. It costs money in addition to what you have already paid for your passport but can be done quite quickly and is good for a journey back to the Uk. We've been there once before and this was our solution.

If they have a NZ visa in their old passports you may also need to arrange with the NZ authorities to have that recorded in the new passports before they will be allowed to leave the country. I do not have knowledge of NZ specifically but it's the case in Australia.

Look you can apply on line here Gor an emergency document. It costs £100 each. Just follow this link for details www.gov.uk/emergency-travel-document

Yes that's right thanks

thank you for this one too I didn't realise they were from the same person

You’d be far better calling the British embassy than taking advice off random people on mumsnet, if you can’t afford for it to go wrong.