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Original poster

Has anyone made a complaint to the GMC? What is the process like?

6 replies

autonomyagain · 10/05/2023 13:21

I submitted a concern through the website but wondered if anyone has been through this process and what it involves ?

Will they call me? Does it all take a while ? Do they speak to the dr I reported? What actually happens?
I’ve already sent them my medical records so they have all the evidence. I think I’m just nervous about the process and how I’ll have to relive what happened?

OP posts:
CatkinsHatkins · 10/05/2023 16:50

It will go to triage who will decide what the next course of action will be. It could be closed at that point for a number of reasons such as the concerns may not reach the threshold for a full investigation. There may be an interim enquiry, called a provisional enquiry, if it's not clear and they just need a bit more further information to make that decision. Even though you've provided medical records they will need to request them themselves. After the provisional enquiry the case may be closed either because the concerns are not serious enough to warrant a full investigation or the doctor has provided evidence of retraining, reflection etc. to mitigate a further reoccurence. If there are concerns but again not serious enough to require a full investigation their responsible officer will be informed so it can be addressed locally and considered as part of their revalidation and appraisal process.

If the matter goes to a full investigation against there are a number of outcomes including full closure, words of advice, undertakings/restrictions placed on a Drs practice. If it's considered really serious it would be referred to the Medical Practitioner's Tribunal Service and you may be asked to provide a statement in relation to that and/or attend the hearing.

Original poster
autonomyagain · 10/05/2023 17:19

CatkinsHatkins · 10/05/2023 16:50

It will go to triage who will decide what the next course of action will be. It could be closed at that point for a number of reasons such as the concerns may not reach the threshold for a full investigation. There may be an interim enquiry, called a provisional enquiry, if it's not clear and they just need a bit more further information to make that decision. Even though you've provided medical records they will need to request them themselves. After the provisional enquiry the case may be closed either because the concerns are not serious enough to warrant a full investigation or the doctor has provided evidence of retraining, reflection etc. to mitigate a further reoccurence. If there are concerns but again not serious enough to require a full investigation their responsible officer will be informed so it can be addressed locally and considered as part of their revalidation and appraisal process.

If the matter goes to a full investigation against there are a number of outcomes including full closure, words of advice, undertakings/restrictions placed on a Drs practice. If it's considered really serious it would be referred to the Medical Practitioner's Tribunal Service and you may be asked to provide a statement in relation to that and/or attend the hearing.

What happens if the trust no longer has the notes ?

OP posts:
CatkinsHatkins · 10/05/2023 17:25

They would then have to rely on what they were provided with. GMC only look at matters which occurred less than 5 years ago unless there are compelling reasons to look at an older case.

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Original poster
autonomyagain · 10/05/2023 17:26

CatkinsHatkins · 10/05/2023 17:25

They would then have to rely on what they were provided with. GMC only look at matters which occurred less than 5 years ago unless there are compelling reasons to look at an older case.

Maybe they won’t then as was 23 years ago but I was only able to get my notes in 2021 , was refused in 2005
It was only on seeing the notes that the severity of the situation was apparent

OP posts:
CatkinsHatkins · 10/05/2023 17:29

They would seek legal advice in that case. There are a number of factors they need to consider if they do decide to open a case over 5 years. Is the doctor still registered?

Original poster
autonomyagain · 10/05/2023 17:42

CatkinsHatkins · 10/05/2023 17:29

They would seek legal advice in that case. There are a number of factors they need to consider if they do decide to open a case over 5 years. Is the doctor still registered?

Yes still registered and still practising

OP posts:
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