Before I spend 64 years on the phone trying to talk to a human, because the "live chat" is just a fucking robot.
I had a no fault accident in 2013, where I stopped at a red light and the driver behind stopped in my boot. All sorted through the other drivers insurance, reported to my insurance company as per the law, end of. Premium didn't go up at renewal even though I was warned it might - at the time I was a fairly new driver and so it was going down year on year as I built up a no claims bonus.
Just been looking through my renewal documents as that's coming up and the premium is now going up a bit for some reason, and under "claims losses or accidents in the last 3 years" the 2013 accident is listed! I have no idea why and I'm sure it wasn't last time, it's well outside the 3 years that they need to know about and I wasn't even with this insurer at the time.
Is this likely to be affecting my premium in any way, or is it not worth spending ages on the phone to get it removed because their system will register that it's outside the 3 years?