I have a member of staff who does some driving on business and who claims mileage as an expense.
This is processed through our payroll provider and clearly designated as reimbursement of expenses on payslips. As such, no tax or NI is paid on it.
UC are telling her that this counts as income in the assessment of her UC claim. She's phoned them, I've phoned them and we've both been told this is correct, but it seems so wrong to me that I wonder if the call handler fully understood the situation.
Or is it really the case that claiming back expenses incurred through work counts as income for UC claims?
For this member of staff it's occasional small amounts but for some low income workers eg home care it must make a substantial difference?