We had a holiday cancelled because of covid. BA wouldn't refund but issued e-vouchers.
In January I booked a holiday with them, didn't have the vouchers to hand so paid a deposit to secure the booking, planning to apply the vouchers & make up the rest of the cost at a later date.
Now they are telling me I can't do that!
The cost of the holiday has gone up by over £1,000 so I can't cancel & rebook.
They have had my money for 3 years but will neither return it or apply it to my booking. How is this allowed??
Any ideas what I can do???