High value unsolicited goods keep arriving. Anyone else experienced this.

[florentina1]

So far this week we have received a Michael Kors handbag value £260, a ladies top, £45 and a mobile phone valued about £300. Dealing with the various dispatchers is really time consuming.

it is also quite worrying. Has anyone experienced this and how did you stop it.

Who is it addressed to?

In packages address to you or someone else?

They are all addressed to my DH

And he absolutely didn't order them?

Have you checked all bank statements and PayPal accounts?

Are they coming from know retailers?

How does your husband react when these parcels turn up?

We are not being charged for them. It is really hard to get any info out of the dispatchers. They just say they will report it to their fraud department.

he is just getting frustrated with the suppliers. They ask for the same info loads of time in the same conversation. They can’t seem to get in their heads we don’t have accounts with them. They don’t seem that interested.

Could it be someone has ordered them with stolen credit cards and will come knocking to ask for them. That way nothing can be traced to them. I'd plead innocence if anyone asks get a ring doorbell and if they come by call the police after to report this scam.

I am sure this kind of thing is an identity theft/ credit card fraud.

At very least, notify your banks. Cancel and replace all your cards. Change your passwords on everything. Email accounts, bank accounts, PayPal etc.

Run an Experia credit check to see what credit has been taken out in your name.

Has he checked his credit file, he may think hes not being charged for them because they are being paid on credit cards he doesnt know about.

Who is sending them? As in, which company?

Decline them at the door

They are all different companies.

Like PP, I am pretty sure this is all fraud/scam related. Someone has taken out a credit card in your DH's name/address. They then come knocking at your door to collect the items....you, thinking they are the courier from the company give them over..... They have £££ items, your address has the credit card linked to it.

Be very, very wary. Take photos. And yes, as PP said, check your passwords/banks/cards and credit history.

It would worry me too. I haven’t a clue what you can do.

Gooogle says it is a ‘Brushing scam’ but I don’t really understand it.

Your husband's identity must have been stolen, check his credit rating and history and if there is anything that he does not recognise there, call the police and his banks asap. Action Fraud might be an idea too, possibly ICO as well.

I have had free items but not at that value. I review a lot of products on Amazon and will often get free items , they then write a review in my name.

Also tell DH to change all online passwords and use strong, varied passwords. Introduce a two-factor authentication wherever he can. Create a new email address and relink everything to it in case his current email account is compromised.

Definitely do not hand the items over to anyone who comes calling for them. This is a common scam.

You can put a tag on your address/details to flag when accounts are created - I’ve had to do this when I’ve had my accounts hacked before. In my case the company involved paid for the registration - https://www.cifas.org.uk/pr

https://www.bbc.co.uk/news/technology-54055669

Can you keep it?
According to Citizens' Advice, if an item is addressed to you, there has been no previous contact with the company, and it arrives out of the blue, then you can keep it.
However anything which arrives by mistake - either delivered to the wrong address, or a duplicate of some goods you have already received - has to go back.