My brother in law has been diagnosed with Type 2 diabetes. He had an annual bloodtest for something else and got a phone call from a nurse at the GP practice to say 'You've got diabetes' just like that (not pre-diabetic but diabetic). Said he would get a GP appointment in 3 months time (!) and in the meantime he had to attend an online course about food.
The course was terrible. Run by a nurse who could not answer many of the questions the people on it asked . 'I go to aqua aerobics every morning- does that mean I can safely increase my carb intake?' Didn't know.
He asked could he reverse his - she didn't know that either.
He has none of the risk factors- isn't overweight, cycles and runs , doesn't eat a lot of carbs or sweet stuff, rarely has a drink, doesn't smoke.
She gave the same advice to everyone - ages ranged from early 20s to 80s, some Type 1, some pre-diabetic, some Type 2, some very unfit, some fit, some inactive, some active, some very active, one gluten intolerant, one vegan. Was not able to differentiate her advice.
DBIL read up on diet and diabetes and spent 3 months making sure he was doing all the things he should. Went to GP appointment - didn't see GP, saw same nurse who rang him up. Bloods repeated and were absolutely normal. Have been repeated again and are still normal.
The diabetes advice and online session was terrible quality- waste of NHS money.
I had medication for depression recently - GP suggested a counsellor through the practice. She was terrible- she gave me 8 forms to fill in which she took off me and never mentioned again. Her only actions were a) to give me a phone number of a man who turned out to be someone who wanted to escort me to a volunteering activity and b) to offer to refer me to a local cafe that has a shamen who works in a back room and someone who does tapping. (I'm not joking).
The peripheral services around the NHS are not good quality.