can you return a prescription to a pharmacy…

[bottolololcks]

and get your money back?

The GP I saw today decided to repeat my tablet prescription. She asked me if I needed more cream or if I still have some and I said I still had loads left and didn’t need anymore. This cream is meant to be used once a day very thinly so a little goes. long way.

I collected my prescription from Boots. I didn’t see it because the GP sent directly to them. I collected it in a sealed paper bag and paid.

Got home opened the bag to see not only the tablets but also the cream twice as big as the one I was prescribed a month ago…so more expensive of course - and I don’t need it.

My question - even though it is not Boots’ fault, can I return and get my money back?

I always ask the staff to open the bag before they hand it over. So many times there are mistakes, but they cannot take anything back once they have given you the bag. IME, they can retrieve the items themselves.

@bottolololcks
As you are no longer entitled to free prescriptions then you are right to keep pointing that out when they try to give you it for free based on your previous exemption
(If you did accept for free then an audit could flag up, which would render you liable)

On the matter of prescription prepayment, it depends on how many prescriptions you are getting.

Its £9.65 per prescription item, and the option of a prepayment at £31.25 for three months or £111.60 for a year

If you are prescribed more than one medicine per month then a three month prepayment is worthwhile, or if you will have one per month for a year then the annual prepayment is worthwhile (provided you can pay over £100 up front)
If you don’t expect to get that many then it’s not worth the expense and you’re better off paying per prescription.

I’m on two prescription medicines, one that I get two months worth at a time, but for probably 9 months of the year. My other could have turned out to be a daily medicine potentially getting prescribed monthly, but has turned out to be just whenever I get a bout of the condition - with my prescription so far having lasted over a year and at this rate will last two to three years

https://www.gov.uk/government/speeches/nhs-prescription-charges-from-1-april-2023#:~:text=This%20year%20we%20have%20increased,£3.50%20to%20£111.60.

You can pay the prescription prepayment certificate in ten instalments by direct debit too if that's helpful.