Purely anecdotal, and based just on one pharmacy, but I was really surprised today.
I popped into Boots to pick up a prescription and there was a queue of about 20-25 people (usually 0-3).
Pretty much every person was in discussion with the pharmacy assistant when they got to the front of the queue.
As I got nearer, I could hear what the assistant was saying and for nearly every person they were saying there was something on their prescription they weren’t able to get.
One they couldn’t give the full amount prescribed and the person was to come back for more next week (patient protested that this already was them coming back).
For another one they could supply one of the items prescribed but not the others, and couldn’t then give the person the prescription back to fill elsewhere.
With more than one they were explaining they could order the item, but didn’t know how long it would take to come in, with the patients protesting that there had never been a problem before.
Is this a general problem, or is my local one just having strange issues? I felt very sorry for the poor harassed assistant and pharmacist, but more so for the people who couldn’t get their prescriptions, one of whom was in tears!