Someone’s bought some devices from O2 using my address

[CruCru]

Thankfully they did it using their name (or, at least, not mine). So far I’ve written to O2, returned the letters as “unknown” and taken the letters into the O2 shop but the letters to this person keep coming to my address.

Do any of you know what I should do to make them stop? This doesn’t seem to be covered by the Citizen’s Advice Bureau and ActionFraud seem to assume that it is in my name (which it isn’t, thank god). I found a MN thread from 2013 but it seems the world has moved on a bit since then.

I could really do without debt collectors turning up at my front door.

Sorry, I meant to also say that we’ve lived here for decades (am firmly middle aged) and the people who sold our house were not the person these letters are addressed to.

I think on an occasion like this, it would be okay to open one of the letters and see if there is a telephone number or email address shown on the correspondence that you can contact.

If you don't feel comfortable doing that, just keep on sending them back marked 'not known at this address'.

There could be a mistake in the house number and it is meant for one of your neighbours.

Hi larchforest!

Thanks for your reply. In the end I took the letters to the O2 shop and the man opened it. Looks like whoever it is has stopped paying their monthly subscription so I’m thinking it’s a scam. I’m on the street WhatsApp group and the name isn’t on it.