I own a play centre. about 18 months ago we hired a someone in her late 20's. It was a second job to her. She was pretty good, seemed to get on with people although she had disclosed adhd and autism.
About 3 weeks after she started she failed to show for her shift leaving us short staffed. I tried to ring her. After 2-3 attempts she turned off her phone. I sent messages saying I was worried about her as she just didn't show up and even saying if it was a mistake, not to worry, we all get shifts confused sometimes.
Still nothing.
6 months ago she started coming back as a customer. I thought she was a bit bloody cheeky to show her face and didn't speak to her. She didn't try to speak to me but did mention to a staff member that she was surprised to still see him "as it's crap".
Today she has text me saying she wants to have a party at our venue but wants to exceed our maximum and would that be okay?!
The answer is no to any customer but even if you are autistic and struggle with social norms, would you really not understand the awkwardness here?
What on earth do I say other than "no"?