Can you look at my bill ? (Pics)

[Winternights22]

Hi when did the 2nd rise in gas/electric go up ? I have been really careful with my gas /electric. I'm doing nothing different to what I was doing a few months back. Even with the rises my cost seems to have had a massive leap . I have shown 2 pics just to get peoples opinion of the leap. Does the leap seem a bit much ?

There are 2 things here:

1. your electricity use in Kwh is higher than in Sept. Can you think why?
2. the rates you have been charged per kwh are higher than the capped prices per kwh. You need to see elsewhere on your account if there has been a refund of the difference. This is entirely separate from the £400 payment.

As others have said Sept electricity seems low versus August.
As the year goes on light use will go up.

Plus also your hot water must be electric on that low a gas use.

Shower is run of the gas boiler.

No electric heaters. No dryer , no hair dryer

Have 3 tvs . 2 play stations. But that's no different over the past 7 months

I think I'm going to have to ring them? There is no reason at all why it should go up to that extent.

the rates you have been charged per kwh are higher than the capped prices per kwh. You need to see elsewhere on your account if there has been a refund of the difference. This is entirely separate from the £400 payment

On the comment above are you saying it looks like they have over charged me?

That gas use is basically 0. No way is it powering multiple showers in a month or providing hot water. You've got an immersion heater on or something.

I think something is awry with your hot water setup. If you've got a gas boiler, it's not currently being used at all. Do you have a water tank in a cupboard somewhere with a switch beside it?

Is it possible you entered a digit wrong in September? The average of your Sep and Oct readings is very similar to the August usage.
If you look at the weekly readings, can you calculate how much you used each week?

And yes check your actual bill. Some suppliers charge at the old price cap rate and then deduct the energy price guarantee on your bill, so the app figures may not be accurate in terms of £ use.

September just looks like an aberration as it's very low so you were either away somewhere, something has gone wrong with your meter readings, or you have something running in Aug and Oct that you didn't in Sept.

2 thoughts occur

1. you simply cannot be heating any water on that gas usage. So you must have electric water heating somewhere (showers are electric? Immersion?)
2. are the periods actual.months? Or did say the company cut off Aug on 5th Sept and start Oct on 5th Oct etc is isnit def exactly one month on each bill

I use just under 300kwh per month on an all electric system (3 bed house, four people).
If this is running your showers, hot water and cooking then it's about right.
But are you taking the readings 30 days apart or did the August one maybe include a few days of September and then you resubmitted early (say around 25th) so October is actually more like 40 days useage (September was 20 and August about 35)?

You wouldn't be heating any water with gas on those amounts
Don't forget these readings don't add the daily standing charges

I am not saying they have overcharged you. I am saying you need to look at your actual bill. To see how the price cap rates have been sorted out.

I honestly think someone has nibbles the gas meter in our posh 4 bed rented house- I've had the heating on 3 times a day for 2 hours a time since early October, plus water - done all my readings and sent in and debited based on them , yet to have a gas bill over £6 every 2 weeks . Electric about £98 in a month- we are moving next week but I will miss this lack of gas bills- I'm saying nowt - as I'm doing my readings!!!

I think you should definitely ring them as you're not using almost 50% more electricity but they say you are. If you hadn't stopped using something last month but started again this month or, started using something this month you wouldn't usually use then it seems there's a mistake. I hope they resolve it for you! X

I think this too

Oh yes I have emersion heater on. But I have done so for 7 months so that still does not explain the jump

Did someone leave it on by accident?

Why do you have the immersion heater on if you have a gas boiler? It's far more expensive to heat water using electricity than gas. Is it on a time or how does it operate?

Turn it off now!

Why are you using an immersion heater?

Maybe the op doesn't have a combi boiler and relies on a hot water tank for water.

Shouldn't be on all the time though.

TBH, October usage looks about right when compared to August. September seems strangely low - I presume maybe you were on holiday or something during September? Or something else happened that meant that you used a much lower amount than normal. If you have school age children at home, they would have been around more in the holidays, using more electricity (and gaming is a big use of electric).

In the winter, even when not using the heating, the energy bill will be higher than in the summer due to using more lights, and generally eating more cooked meals and less cold meals/salads.

My gas boiler heats the water in my hot water cylinder so it uses gas rather than electricity.

OP if your gas boiler would also heat your hot water then use that rather than an immersion heater as electricity is more expensive than gas

Definitely a couple of things odd here.

Using the price cap:

Electric 317kWh x £0.34 = £107.78
Electric standing charge £0.46 x 31 days = £14.26
Gas 5 kWh x £0.10 = £0.50
Gas standing charge £0.28 x 31 days = £8.68

Total = £131.22

You've been charged £171, so it looks like £40 over the maximum it's supposed to be.

Also, the "average" day usage in October was 10kWh, so 310kWh (correct).

September shows an "average" day usage of 8kWh, so 240kWh, but they are only showing 171kWh.

You definitely need to check the rates with them OP, as based on the usage figures in the app, you look like you're paying well over the price cap.

Did you get your £66 rebate?