The management team of my department at work seem to rely heavily on Gartner templates for their strategies etc, which help them churn out the necessary documents while relieving them of the effort of having to do much thinking for themselves. The also seem to gain more credibility than they probably deserve when they tell people their document has been reviewed by Gartner. Am I being over-cynical? Do Gartner add more value than I'm giving them credit for?