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Does anyone else feel bad anxiety when having to phone into the hospital/doctors?

5 replies

Mealsonabudget · 07/11/2022 08:13

Was supposed to be seen under my usual team 3 months ago but they never sent out a follow up appointment. Been chasing with calls and emails (even had my mum phone a few times!!) and am always met with the same disdain and contempt by the receptionist who tells me she will call me later (but never does). Not intending for this to be a receptionist bashing thread but my gosh I’m beginning to develop a phobia of having to call them!! I’m always so polite because I’m scared they’ll remove me from the system (can that happen?!). It’s now at the point where my usual medication (autoimmune disease) hasn’t been prescribed because I haven’t been seen and I’ve only got a few weeks left. Worse still the stress of it is causing me to have a flare up.. what would you do in this situation?! Have just gotten off the phone and was very curtly instructed to call back at 0930 so we will see. I feel like such a pest!

OP posts:
SkiingIsHeaven · 07/11/2022 08:28

Ask to speak to the practice manager and tell them that you are not getting any of your promised call backs.

jamontoastaddict · 07/11/2022 09:41

Yes partially because of the wait in the queue. I can't call the gp as I work and it takes too long.

If I need an urgent appointment I have to take a day off sick.

mynameiscalypso · 07/11/2022 09:44

I am having the same issue with the rheumatology clinic that I'm under albeit I mainly just leave endless voicemails for them and never get called back. I don't really know what to do now as I've run out of meds but can't get a new prescription without an appointment (leaving aside the fact that the meds aren't actually working and I think I need to go onto a different one).

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Mealsonabudget · 07/11/2022 14:30

@mynameiscalypso bless you, mine is the same department, wonder if it’s the same hospital!! 😐 it’s all a mess, I’m honestly frightened because without the medication I will really struggle. Thankfully I finally got through to someone and now have an appointment at the end of December.

OP posts:
frozendaisy · 07/11/2022 15:01

I would go to my nearest walk in centre tell them you are having a flare up and have no medication and wait to see a GP there and get a prescription to tide you over until your next GP GP appointment

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