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Upset that DS let down by McDonald’s recruitment process

62 replies

MacDown · 24/10/2022 19:30

DS aged 16 has been looking for a job since he started college at the beginning of September. He has basic retail experience (paper boy then taken on to stack shelves and serve on till until he has to quit to work on his GCSEa) and is hardworking, smart, kind, reliable and lovely (biased I know!). He had 2 interviews for McDonald’s and I had always heard they were good employers. He researched, dressed well, practised answers with me etc.

Interview number one: Sat down at a dirty table, interviewer (in son’s words) slouched at the table and just chatted. Seemed to go well in terms of his answers. Son said he had brought his CV if the interviewer wanted to see it. Told, ‘no, it means nothing to me’. Fair enough if it was not needed but odd turn of phrase! Got an email saying he had been unsuccessful. No offer of feedback, just a request for HIM to give THEM feedback on their process! 🙄 He really thought it has gone well so phoned 4 times to get through to a manager to ask for feedback. Eventually (after speaking to abrupt staff) spoke to him and was told it was literally his availability that didn’t match what the store needed. Was told he did really well and when DS asked could he give him advice for a future interview was told no just to do exactly as he did first time. Fair enough.

Interview number two: Followed the link to book an interview and was offered 3 slots, all within 40 mins of each other, the very next day. He was due to perform at an event in college at that time but really wanted the job too so booked the latest slot with the intention of trying to sort something with college. Went to college and was told although he would have finished performing at that time, there was an important session he needed to be at. He then phoned McDonald’s (all off his own bat btw, none of this did I even know about until later), and they said he could go the following day. The next day he was on his way, about to board the train, and got an email saying he had been unsuccessful! He phoned to clarify and they said it was an error and still to come. Arrived and felt they had no interest in him whatsoever. Again sat at a dirty table, interviewer didn’t want to see the documents he’d been asked to bring, was completely disinterested in DS or his answers and even walked off at the end leaving DS sitting at the table. Interviewer said he’d hear back the next day. He knew from the email he’d got on his way and the way he’d been treated in the interview that they’d already recruited. He didn’t hear back the next day or the day after. He phoned and spoke to the store manager to ask for an update who said oh yes he must have forgotten to send the email, I’ll make sure he does. Almost 2 weeks on now he’s had nothing.

Shocking way to treat our young people. I don’t believe he’s have had the same as an adult. What kind of message does that send to them about respect, their worth and the world of work in general? He was more professional throughout the whole thing than any one of the staff members he encountered. He’s left deflated and wondering will he ever get any work. He’s applied for upwards of 50 positions and is getting nowhere. Indeed usually says he’s one of 965 or one of 568 who have applied so he stands no chance 😩

OP posts:
MossGrowsFat · 25/10/2022 07:40

I think you are being incredibly precious, he cancelled his interview. I wouldn't employ someone that cancelled his interview, because that shows they can not manage their diary and will be flaky.

Also you need to perform for the job, suit and cv is not necessary for fast food, finally who do you think is interviewing them, it will be a team leader not the store manager.

KatherineJaneway · 25/10/2022 07:56

I suspect 'availability' was an excuse for the first interview. They told him that as he kept on phoning and phoning and they wanted him to stop contacting them.

For the second, he cancelled last minute. That was always going to be mark against him, he should have booked a time he could actually make. Why would a manager hire someone to a role where reliability is important if the candidate can't even make an interview at a time they chose and booked?

Also he needs to keep his attitude in check. The comments about a 'dirty tables' and 'slouching' transmits that he is looking down his nose at the interviewer. That will be picked up on immediately.

MumofSpud · 25/10/2022 08:03

DD (17) has a p/t job but also applied for a different job at a restaurant (chain) recently
She was given a trial shift and an interview and was told they would contact her.
After a few days she emailed them - to ask what the out come was (I said she had nothing to lose)
They replied yes she got the job - and asked her to reply to accept so she did but also she asked them to confirm the pay (she knew it but only from the other staff)
That was 4 weeks ago! They never replied!

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Londonnight · 25/10/2022 08:04

My son is now a manager at McDonalds, but when he was looking for work at 16 he applied to our local McDonalds. Interview went well, but didn't get the job. He applied to the same place a couple of times, but was still turned down. He then applied to one further away and got a job with them no problem and has progressed well threw the ranks since then. Luckily by this point he could drive as there was no way he could get there otherwise.

Much of it is down to the franchise. I would just keep applying or look to a different fast food place.

35965a · 25/10/2022 08:08

Job hunting is brutal, demoralising and can make you feel like shit. Best of luck to your son, he will get something eventually.

Whizzi24 · 25/10/2022 08:09

It's no wonder they are struggling for staff in the retail and hospitality sector. Lots of employers have completely unrealistic expectations of availability. I have seen adverts for 10 hours a week, but they expect you to be available for any 10 hours of their choosing, variable from week to week. A lot of people working in these industries want to fit around studying childcare so can't just turn up on a whim.

FirstnameSuesecondnamePerb · 25/10/2022 08:16

I think you are a bit naive tbh. It's a fast food restaurant. They literally want people to turn up exactly when they need them. The second interview your son missed.
Both my older dds did mcdonalds. One had a reasonably positive experience at Uni, one didn't. But they are franchises so to be expected.

W00p · 25/10/2022 08:25

Welcome to the world of work. This has nothing to do with McDonald's and everything to do with this being standard recruitment practice across the board in 2022. I'm sorry it's disappointing to him and you but you need to step back and allow him to learn from these experiences. He'll find something eventually, good luck to him.

Oblomov22 · 25/10/2022 08:26

I disagree with all the initial posters who said 'that's how it goes'. I think it's absolutely disgusting.

MrsSkylerWhite · 25/10/2022 08:29

Our youngest is combining working for McD’s with his uni course. His experience has been nothing but positive and his manager extremely flexible. Each restaurant is a franchise, some teams much better than others. Can only suggest giving it a few months then trying again.

Iwasthebadsadone · 25/10/2022 09:18

The first knock back was about was availability and they said he need do nothing different, I would view that as positive indeed.

He cancelled an interview of course they didn’t like it.

Fourcandleforkhandle · 25/10/2022 11:21

@Subnauctic Yes you are right about them wanting someone long term. But I think McDonald's has a high staff turnover. Son's Friend who got the job only worked there for 6 weeks and then left. Many of my Friend's DC only worked there for a couple of Months and then left.

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